Hi guys, I need help to recover my accounts. I last logged my game account out in 2015 (it seems my user account was last accessed in 2017 last so maybe i used the account last then i cant recall) and since then changed ISP providers. My old email address i created my Eqemu account with was with my old ISP so i no longer have access to it. I was clever enough to SMS lock my account but since I've forgotten my EQemu PW i cannot use my email registered with the account to reset the PW or use the SMS feature to reset all my account passwords.
Is there anything i can do? if i could at least generate a SMS i could regain access and reset everything but how do i do so without having access to my old email account? I have all the original details of the email address i used to create the accounts with and the SMS number & eqemu user account name. The account hasn't been compromised in any way im sure as i locked it safely with the SMS feature so i would very much like to have it back as all my epic characters are on it. Any help would be greatly appreciated. P.s i have started a petition on the P99 forums in hope of have a response from Rogean but nothing as yet. Cheers. |
Account retrievals and recoveries are impossible without email/SMS access. Sorry.
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Doubt you’ll get anywhere. No one has been able to recover passwords without BOTH for decades now.
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Bummer..i guess i'll wait to see if Rogean will respond. I'd hate to start all over again. My main char is my epic SK :-x
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I tested the pw reset link via Gmail and it works perfectly but with my main account it doesnt come through even though it says its being sent. I added mailer@eqemulator.net to the allowed filter list but still no joy. Any help? if i can trigger off an email reset i can unlock my account. |
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You would have much better luck on their Discord channels, they have moved most of the mainstream support over there. |
Account recovered, thanks guys. For anyone wondering, if you have your eqemu pw and you did enable SMS recovery then your account is still recoverable, the feature still works..however trying to recover via email may not work and wasn't successful for me even though i regained access to my original email account linked to my account.
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thank you so much for sharing your info my registration problem have solved and if any other problem created then i will tell you and i hope you will solve that problem also. |
Hello, I wanted to create a new account, and I try using hotmail, outlook, gmail but on none of them I am getting the creation email, even after whitelisintg them.
Can you please help me please ? Account name Bookers |
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Game Login PW recovery
Hello - trying to get my password or reset/change it so I can log into P1999/green and play. Took a bit to get the forum logins for both P1999/EQemu. Now that that's figured out, could use assistance. I tried the below:
"SMS Verification completed. Due to loginserver accounts already existing on this account, a final step of email verification must be completed before the SMS Number can be attached to the account. If the email attachment process is not accepted or denied within 7 days, the SMS Number will automatically be accepted and become attached." I never recieved an email verification notice although I completed the SMS verification. Can anyone assist in helping me figure this out so I can play again? Appreciate it - Beyondmemphis :) |
Unfortunately there is no way for us to help you reset this, the only thing I can recommend is requesting another verification email.
You can request another verification email here. |
That's the problem - every request goes unanswered. Nothing is ever sent once I request an email. I see many requests on the forums and discord with the same "email" not being sent. Do you know why, perhaps, the emails aren't being sent? Is it a "gmail.com" thing? Is it an issue with that particular program? Thanks for any input. I'm trying my best to resolve it.
Thanks, Beyondmemphis |
Sadly only Rogean knows. Literally no other developer has any access to the login system at all.
No capability to troubleshoot these issues. Little to no 2-way communication with Rogean for most developers. Hosted Servers are always encourages to co-list with the PEQ Loginserver and have a local private login server if possible. |
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