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-   -   Login Account Password Reset Support (https://www.eqemulator.org/forums/showthread.php?t=43582)

God VII 02-19-2022 12:32 PM

Login Account Password Reset Support
 
I am attempting to reset the passwords to two of my login accounts but receive the instructions to utilize SMS verification. I have already completed this step and receive the messages below:

"SMS Verification completed.

Due to loginserver accounts already existing on this account, a final step of email verification must be completed before the SMS Number can be attached to the account.
If the email attachment process is not accepted or denied within 7 days, the SMS Number will automatically be accepted and become attached."

Requesting assistance with this as soon as is convenient. Thank you.

markusdabrave 02-19-2022 03:27 PM

Make sure it's not in your junk mail folder. Gmail doesn't like these forums for some reason.

God VII 02-19-2022 04:01 PM

Quote:

Originally Posted by markusdabrave (Post 267829)
Make sure it's not in your junk mail folder. Gmail doesn't like these forums for some reason.

Not in there. I'll wait for any admin support. Thank you though.

Khayotix 03-01-2022 04:14 PM

I am having the exact same issue. I received no email and it has been at least 3 days since I added my phone number. still waiting. Any Admin help on this issue?

God VII 03-02-2022 12:32 AM

Quote:

Originally Posted by Khayotix (Post 267868)
I am having the exact same issue. I received no email and it has been at least 3 days since I added my phone number. still waiting. Any Admin help on this issue?

No assistance at all.

Khayotix 03-02-2022 03:28 PM

I wonder if it will add my phone number automatically like it claims.

"SMS Verification completed.

Due to loginserver accounts already existing on this account, a final step of email verification must be completed before the SMS Number can be attached to the account.
If the email attachment process is not accepted or denied within 7 days, the SMS Number will automatically be accepted and become attached.
"

If I am understanding that correctly, even If I don't get the email, it will auto attach my number after 7 days.

Migg 09-13-2022 01:48 AM

I too am having this problem. I'd like to not wait 7 days.

Feion Castor 01-03-2023 09:33 PM

Quote:

Originally Posted by Migg (Post 268362)
I too am having this problem. I'd like to not wait 7 days.

Is this what we gotta do I guess? I'm having the exact same issue here.


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