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-   -   Friend signed up for account, no conf email received (https://www.eqemulator.org/forums/showthread.php?t=43757)

piattnd 12-10-2022 07:33 PM

Friend signed up for account, no conf email received
 
Anyone able to help? His email he signed up under is REDACTED

ToXiN06 12-10-2022 07:39 PM

You should remove your buddy's email from public post.

Tell them to visit http://www.eqemulator.org/forums/reg...o=requestemail

And next time don't uncheck "Allow administrators to send me emails" :P

piattnd 12-10-2022 07:41 PM

Done, thank you

piattnd 12-10-2022 07:56 PM

So I had him visit that confirmation link and verify he has the box checked to receive emails from admins and still no luck. I had him try under a different email account and same thing.

Kingly_Krab 12-10-2022 09:34 PM

If that link isn't working, sadly there isn't anything anyone can do to help you here.

ToXiN06 12-10-2022 09:38 PM

If he can't get it going, you could create another loginserver account under yours and give him the info for that one.

Or try Gmail.

piattnd 12-11-2022 03:54 PM

I see your emails are sent via amazon ses. Can you guys check logs there? I checked MX blacklist records and don't see any issues there for your domain, but I created a brand new gmail account and went through the process again, still no email. I think there's something up on your end

piattnd 12-11-2022 04:00 PM

It looks like you guys have some sort of intermittent failure sending emails through Amazon SES.

For anyone else who has this issue, log into the account you need to activate and browse to http://www.eqemulator.org/forums/reg...o=requestemail

The email address should already be populated, click the button to send the email. Check your email. If you don't get something almost immediately, perform the step again. Rinse repeat until you get an email.

If you get an email but it says it's an invalid link, that means the email was not for the latest activation request button click, so you might need to give it more time before re-requesting the email to be sent to you.

Akkadius 12-12-2022 02:47 AM

The loginserver account management situation has been much to be desired for years. I apologize for anyone who runs into issues.

As mentioned earlier make sure that you don't uncheck "Allow administrators to send me emails"

The possibility of another solution may be on the horizon within 2023 H1

miranda324 12-20-2022 12:55 AM

Quote:

Originally Posted by ToXiN06 (Post 268617)
You should remove your buddy's email from public post.

Tell them to visit http://www.eqemulator.org/forums/reg...o=requestemail bubble shooter

And next time don't uncheck "Allow administrators to send me emails" :P

So if I don't check "allow members to email me" is there any problem?


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