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Old 05-19-2018, 03:05 PM
spidey1170
Sarnak
 
Join Date: May 2009
Location: Alaska
Posts: 61
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Quote:
Originally Posted by GRUMPY View Post
Are you and your friend both in the same home, trying to connect ? On a Lan ?
Or is she trying to connect from another location ?
Aslo check the log file in the client logs folder and see what it says.
She's halfway across the world. I just sent an email asking her to try it from her daughter's computer to troubleshoot their network; if it works from her daughter's computer, then we know it's her system, if not we can look at her router.

Is there anything I should look for in her router that would stop the traffic? I'll have to ask what kind she has, I suppose, to see if it has a default firewall that's blocking traffic.

Where are the client logs located, so I can walk her through it?
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