thanks for the responses.
-To reinstall, I deleted the folders because there was nothing in add/remove programs, then I reinstalled, uninstalled with add/remove, deleted folder, and reinstalled.
-Other servers on the login server list also give error 1017.
-I have not been banned.
-The time looks correct and windows time service is running
-windows firewall is disabled
-if by running as admin, you are talking about right clicking on the shortcut, then clicking run as, when I select the the other user from the drop down box and hit go, it says "The service cannot be started, either because it is disbled or because it has no enabled devices associated with it."
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