Please note that if you join IRC looking for support, be prepared to wait for at least a few hours to get a response. There are a few people that use IRC in the #eqemu channel, but most of them are just logged into it 24X7. They normally check in from time to time and respond as needed.
We see many people who join and ask questions, then log off after 10 minutes without a response. If they would have just stayed logged on and checked their IRC later, they would have likely gotten a response.
There is always a chance you will get a quick response, but if you don't, feel free to wait for one!