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Support::General Support Post all topics here having to do with errors while trying to connect to an EQEMu server but not about the setup/running of the Server itself.

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  #1  
Old 10-11-2017, 04:03 PM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 7
Default Account recovery via SMS

I'm trying to recovery my Loginserver account VIA SMS....

For some reason the SMS isn't being sent to my phone, but I can see it queueing in my usage details via Verizon Online...but it doesn't show the actual contents of the text.

I've called Verizon customer support and they said due to privacy laws they cannot show me the contents of the text, and it is not getting sent directly to my phone there's a problem with the sender.


Any way I can resolve this? I've been trying to ask P99 for 6 months now if they could resolve this...

EQEmu sent me there to ask for support, they are sending me back here..


Extremely frustrating, could anyone here assist me?
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  #2  
Old 10-11-2017, 04:24 PM
The_Beast
Hill Giant
 
Join Date: May 2016
Location: Under a rock
Posts: 221
Default

If you created that loginserver acct on another website (other than here), then yes, you need to go to that website.
If you created that login server acct HERE, on eqemulator site (see pic below), then this is where you inquire.
Bad news though, there have been 100's before you, lol

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  #3  
Old 10-12-2017, 12:31 AM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 7
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Yeah I created it here...I have a feeling im screwed...this SMS system is so terrible..


Another question, I have another account in which I dont have access to the eqemu login or the email login, but I do have my work phone SMS'd to that account, which does work, any way to recover that without email/eqemu pw?
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  #4  
Old 10-12-2017, 02:13 AM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 7
Default

You know I had a little bit of hope for this, but going back through forums and seeing literally hundreds of posts about SMS not working for people, has given me little motivation to keep pursuing this.


If this is messed up for so many people, why the hell is it still implemented?

Is EQEMU account recoveries basically the graveyard for old EQ players?

this literally blows my mind...usually when something is broke people fix it, not ignore posts for years
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  #5  
Old 10-12-2017, 05:43 AM
Scorpious2k's Avatar
Scorpious2k
Developer
 
Join Date: Mar 2003
Location: USA
Posts: 1,037
Default

Quote:
Originally Posted by Oppressive View Post
this literally blows my mind...usually when something is broke people fix it, not ignore posts for years
I agree, but don't blame the developers. This is something that can only be accessed and fixed by Admins.
__________________
Maybe I should try making one of these servers...
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  #6  
Old 10-12-2017, 10:33 PM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 7
Default

yeah...not sure why they arent keeping up with this...time is more valuable than money, and they are essentially wasting ours
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