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Support::General Support Post all topics here having to do with errors while trying to connect to an EQEMu server but not about the setup/running of the Server itself.

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  #1  
Old 03-29-2009, 05:47 PM
savage_82585
Fire Beetle
 
Join Date: Aug 2004
Posts: 19
Default Newb question, sorry

Yeah I know the LS gas issues at the moment, but most people who have the issues get the incorrect user/pass error, is the "A connection to your server could not be reached. Please check your internet connection and make sure you are online." message also due to the LS acting up?

Also how long does it normally take from when the LS goes down before people can log in again? (if there is a answer for this)

Been trying for about two hours to get in, just off the assumption that the error message I am getting is due to the LS.

Thanks, and sorry for my newbish questions. I have been away for awhile lol.
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  #2  
Old 03-29-2009, 05:53 PM
Yeormom
Discordant
 
Join Date: Apr 2004
Location: 127.0.0.1
Posts: 402
Default

The bad password error means the login server is up but is having issues with some code put in place to prevent a buffer overrun exploit. If you receive a message stating it could not connect, but you can get to the forums, that means user intervention will be required by one of the admins. Therefore, there isn't really an ETA for either.

However, based on my server logs, the bad password reports last night lasted for about 2 hours before they went away on their own.
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Bane of Life [Custom Classic/PvP]
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  #3  
Old 03-29-2009, 06:01 PM
savage_82585
Fire Beetle
 
Join Date: Aug 2004
Posts: 19
Default

Okay, thanks a lot. Hopefully eventually I will get at least maybe an hour play time in, if not oh well I guess. I will keep trying.
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  #4  
Old 03-29-2009, 06:14 PM
savage_82585
Fire Beetle
 
Join Date: Aug 2004
Posts: 19
Default

Quote:
Originally Posted by Yeormom View Post
If you receive a message stating it could not connect, but you can get to the forums, that means user intervention will be required by one of the admins.
Am I the only person that has this particular issue atm? And do I need to ask admin's to help out? (Sorry for retarded question's, but I am learning) Or will they fix it when they see that its wrong?
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  #5  
Old 03-29-2009, 06:19 PM
Savnok
Fire Beetle
 
Join Date: Nov 2008
Location: United States of America
Posts: 22
Default

Read around the forums here. We have somewhat a mini-crisis about the login sever. Things seem to be about to fail. There are solutions in the works but they are being very carefull so the fix may come after the inevitable.

This reminds me of the film "City of Ember" similar to the generator failing.

Sci-Fi Fantasy. See it. Come check the login server later.
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  #6  
Old 03-29-2009, 07:58 PM
savage_82585
Fire Beetle
 
Join Date: Aug 2004
Posts: 19
Default

Yeah I am seeing the randomness of this, I got both accounts in, one went LD shortly after, (My main account lmao) and now I am getting the user/pass message. So movie time! lol
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