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Old 06-29-2020, 11:53 AM
Burdoc101
Fire Beetle
 
Join Date: Nov 2013
Location: United States
Posts: 3
Exclamation How to know if account is locked from attempted password resets

Been using the same password it feels like for about a decade. I created about sixteen accounts (one yesterday) and I use the same password for all.

I logged in the new account, created a character and everything seemed like normal. I log out and forgot to get another item for the character and attempted to log back in, but was unable to.

After several attempts client side, I went to EQ Emu and tried resetting the password, but kept getting invalid password or passwords do not match. Along with the warning that the account may lock.

I ended up resetting all my accounts passwords and now my main account is having the same issues. I tried resetting its password also to no avail. I have tested some of the other accounts and they work fine with the new password.

To note, I used the SMS program and it worked fine.

I am afraid that I will not be able to play on these accounts (especially my main) and am wondering how I can unlock the accounts.

Has anyone run into this issue before?
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account locked, help needed, password reset, support needed


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