Client Login Crash

[steve007]

Hi All.

Bit of an odd issue this one, could'nt seem to find anything like this anywhere else on the forums..

People are unable login to the game on charcters they have created previously. When a user gets to the character select screen and clicks the enter world, they get a black screen and a windows application/crash error message.

The can however, create a new level 1 character and all is fine..

The zone, however, before the crash shows a [0 Unknown] character logged in.. so the zone is booting and registering the connection.

Any idea whats going on here and why its only affecting certain characters?

Thanks in advance.

Steve/Bay