As of a recent change the files can be named either by NPC ID or name. Be aware that unless there's been a very recent change to fix this, a quest file by name won't work for an npc that begins with #, and Verant had a thing for putting important quest/encounter mobs as #theirname.
You may have either a corrupt or old Perl installation, or using old server code, as that really is the only explanation for the same quest working on other servers but not you.
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<idleRPG> Rogean ate a plate of discounted, day-old sushi. This terrible calamity has slowed them 0 days, 15:13:51 from level 48.
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