Here's a possibility -- sometimes you catch the server napping. You get the same message if the login server is down.
Don't use eqemu/eqemu -- that is for your minilogin. And reseting won't help either.
So if you are repeatably getting that message, it is strictly a login server issue, nothing that you need to do.
I do know that the login server is up, so try again and let me know. I will be sitting here waiting.
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