as devn00b said, I ran into this issue when I was debugging the world server.
We have this internal timeout on EQ Connections in terms of trying to determine what client you are running. If the first packet takes too long you time out anyway, thus high ping connections will frequently fail.
Edit:
The timeout is STREAM_IDENT_WAIT_MS in common/EQStreamIdent.h
Some server owners might want to try extending the ident wait from 10s to something more like 60s.
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