[BanedenHR]

I attempted to use the SMS Verification feature to begin the process to reset my forgotten password to my account.

In my first attempt, I input my phone number, received the Verification Code, and received the verification e-mail to my e-mail account. (All good so far) However, I clicked the e-mail on my phone, which was not logged into the forums at the time; and after I logged in on my phone and attempted to re-click the verification e-mail, nothing happened and it claimed that I still needed to do SMS verification to reset my password.

So I clicked the "I did not request this SMS attachment" in an attempt to reset the process.

I then re-input my phone number and again received a Verification Code, but have not received another verification e-mail to my e-mail account.


In short, I would like to please request this e-mail to be re-sent or for my SMS verification process to be reset so I can re-attempt the process in order to recover my forgotten account password.


Thank you in advance for your attention to this matter. I sincerely appreciate any help you may be able to offer!