Try this:
Code:
sub EVENT_ITEM {
if(plugin::check_handin(\%itemcount, 19697 => 1) && quest::istaskactivityactive(TASKID, ACTIVITYID)) { # Key
quest::updatetaskactivity(TASKID, ACTIVITYID, 1);
quest::say("Thank you $name!");
$npc->Depop(1);
}
plugin::return_items(\%itemcount);
}