Take a look at my bugtrack code that I put in. It worked great , but we never implemented it.. It would upload all bug reports to a central data table, then we were going to make a BugView page so you could view them from the web on eqemu.net and we could assign developers to it.
We never followed through with it, but the idea was players on any server could submit bug reports directly to us...
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Quitters never win, and winners never quit, but those who never win and never quit are idiots.
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