Hmm..
Are you saying that EQ was not a complete product?
I must misunderstand what their additional promises were with the release of the game, but I dont remember official promises of , get these zones, then get 50 more FREE! They said they would expand, which they did. The only area that I would bash them in is in customer support, and to be honest with you, they are probably on par with support with most every software company/service ive ever seen. (Except for Sun Microsystems whose has one of the best support plans Ive ever seen, but you pay big bucks for it)
I do find it very admiriable that they released 3 full new continents of zones for the price of the box , (Kunark was 29 i think , Vel, 19) , and never rasied the monthly price of the game despite the fact that they nearly doubled the number of active servers (yes, I know more servers means more money via higher overall populations, but still that requires alot of money in infrastructure support and up front capital to subsizdize)
Lets give credit where credit is due. Overall, considering the complexity of the project, and the vast amount of computing power and bandwidth necessary to run it, I think its a very rich environment at a reasonable price. Yes, there are zones they planned on putting in that they never did, but I think they more than made up for it in other areas.. I remember SAS, widely considered to be one of the best software companies on the planet, having trouble hitting their release dates, and including everything their promotions people had promised.
Thats life, it happens, move on.. A company is not one person making a pact. It is a bunch of different people, who dont always comunicate well with one another, with different understandings, and assesments of the situations.
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