If it did happend, you would strongly have my support!
Just refer to the support that is so well described on the webpage of sony, and then quote anyone who have ever posted on this board or any other board that their description of the service offered is a fake and nothing else. I dont think anyone have ever been fully satisfyed with the support sony/verant stands for. And becouse of that you felt so much guilt and compation for the people who pays an huge amount of pp's monthly, that you started your own emulator to be more likely the offer than sony/verant were.
And that you have gained alot of positive respond from the players.
Nice joke though :P