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Forum: Support::General Support 12-11-2022, 04:00 PM
Replies: 9
Views: 10,905
Posted By piattnd
It looks like you guys have some sort of...

It looks like you guys have some sort of intermittent failure sending emails through Amazon SES.

For anyone else who has this issue, log into the account you need to activate and browse to...
Forum: Support::General Support 12-11-2022, 03:54 PM
Replies: 9
Views: 10,905
Posted By piattnd
I see your emails are sent via amazon ses. Can...

I see your emails are sent via amazon ses. Can you guys check logs there? I checked MX blacklist records and don't see any issues there for your domain, but I created a brand new gmail account and...
Forum: Support::General Support 12-10-2022, 07:56 PM
Replies: 9
Views: 10,905
Posted By piattnd
So I had him visit that confirmation link and...

So I had him visit that confirmation link and verify he has the box checked to receive emails from admins and still no luck. I had him try under a different email account and same thing.
Forum: Support::General Support 12-10-2022, 07:41 PM
Replies: 9
Views: 10,905
Posted By piattnd
Done, thank you

Done, thank you
Forum: Support::General Support 12-10-2022, 07:33 PM
Replies: 9
Views: 10,905
Posted By piattnd
Friend signed up for account, no conf email received

Anyone able to help? His email he signed up under is REDACTED
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