Go Back   EQEmulator Home > EQEmulator Forums > Support > Support::General Support

Support::General Support Post all topics here having to do with errors while trying to connect to an EQEMu server but not about the setup/running of the Server itself.

Reply
 
Thread Tools Display Modes
  #1  
Old 10-11-2017, 04:03 PM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 19
Default Account recovery via SMS

I'm trying to recovery my Loginserver account VIA SMS....

For some reason the SMS isn't being sent to my phone, but I can see it queueing in my usage details via Verizon Online...but it doesn't show the actual contents of the text.

I've called Verizon customer support and they said due to privacy laws they cannot show me the contents of the text, and it is not getting sent directly to my phone there's a problem with the sender.


Any way I can resolve this? I've been trying to ask P99 for 6 months now if they could resolve this...

EQEmu sent me there to ask for support, they are sending me back here..


Extremely frustrating, could anyone here assist me?
Reply With Quote
  #2  
Old 10-11-2017, 04:24 PM
The_Beast's Avatar
The_Beast
Discordant
 
Join Date: May 2016
Location: Under a rock
Posts: 290
Default

If you created that loginserver acct on another website (other than here), then yes, you need to go to that website.
If you created that login server acct HERE, on eqemulator site (see pic below), then this is where you inquire.
Bad news though, there have been 100's before you, lol

Reply With Quote
  #3  
Old 10-12-2017, 12:31 AM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 19
Default

Yeah I created it here...I have a feeling im screwed...this SMS system is so terrible..


Another question, I have another account in which I dont have access to the eqemu login or the email login, but I do have my work phone SMS'd to that account, which does work, any way to recover that without email/eqemu pw?
Reply With Quote
  #4  
Old 10-12-2017, 02:13 AM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 19
Default

You know I had a little bit of hope for this, but going back through forums and seeing literally hundreds of posts about SMS not working for people, has given me little motivation to keep pursuing this.


If this is messed up for so many people, why the hell is it still implemented?

Is EQEMU account recoveries basically the graveyard for old EQ players?

this literally blows my mind...usually when something is broke people fix it, not ignore posts for years
Reply With Quote
  #5  
Old 10-12-2017, 05:43 AM
Scorpious2k's Avatar
Scorpious2k
Developer
 
Join Date: Mar 2003
Location: USA
Posts: 1,050
Default

Quote:
Originally Posted by Oppressive View Post
this literally blows my mind...usually when something is broke people fix it, not ignore posts for years
I agree, but don't blame the developers. This is something that can only be accessed and fixed by Admins.
__________________
Maybe I should try making one of these servers...
Reply With Quote
  #6  
Old 10-12-2017, 10:33 PM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 19
Default

yeah...not sure why they arent keeping up with this...time is more valuable than money, and they are essentially wasting ours
Reply With Quote
  #7  
Old 01-27-2018, 05:30 AM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 19
Default

Shameless bump for help I know I'll never get
Reply With Quote
  #8  
Old 01-28-2018, 10:56 PM
Darkscis
Sarnak
 
Join Date: Mar 2015
Posts: 60
Default

Quote:
Originally Posted by Oppressive View Post
yeah...not sure why they arent keeping up with this...time is more valuable than money, and they are essentially wasting ours
Considering both the admins and the developers donate their own time for nothing so that you can play Everquest the way you want to, I would be rather hesistant to adopt this attitude ...

You are wasting their time because you couldn't remember a simple password, or keep an adequate record of it. Does that sound like a fair statement?
Reply With Quote
  #9  
Old 01-29-2018, 02:13 AM
Akkadius's Avatar
Akkadius
Administrator
 
Join Date: Feb 2009
Location: MN
Posts: 1,949
Default

I don't have any control over the SMS recovery mechanisms, Rogean is the only one who has access to do anything regarding it.

If I had access I would to things I could help some people who run into issues
__________________
Reply With Quote
  #10  
Old 02-04-2018, 07:52 PM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 19
Default

Quote:
Originally Posted by Darkscis View Post
Considering both the admins and the developers donate their own time for nothing so that you can play Everquest the way you want to, I would be rather hesistant to adopt this attitude ...

You are wasting their time because you couldn't remember a simple password, or keep an adequate record of it. Does that sound like a fair statement?
Absolutely not, considering the problem isn't with the password, it's with the broken SMS system. I wouldn't be so quick to judge others, either. I have personally donated money to this project as well, and spent well over 5 years playing it.
Reply With Quote
  #11  
Old 02-05-2018, 11:21 PM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 19
Default

Quote:
Originally Posted by Akkadius View Post
I don't have any control over the SMS recovery mechanisms, Rogean is the only one who has access to do anything regarding it.

If I had access I would to things I could help some people who run into issues

Bleh...GMs and Guides have told me several times that Rogean doesnt have access to that stuff and EQEmu admins are the only one who can change loginserver related account information.


They send me here, yall send me back, then back and back and forth and back.


Sick of dancing =(
Reply With Quote
  #12  
Old 02-06-2018, 12:13 AM
ChaosSlayerZ's Avatar
ChaosSlayerZ
Demi-God
 
Join Date: Mar 2009
Location: Umm
Posts: 1,365
Default

Quote:
Originally Posted by Oppressive View Post
Bleh...GMs and Guides have told me several times that Rogean doesnt have access to that stuff and EQEmu admins are the only one who can change loginserver related account information.


They send me here, yall send me back, then back and back and forth and back.


Sick of dancing =(
Rogean IS the head Admin of ENTIRE Emu - he is the boss in charge and lord in command.
Reply With Quote
  #13  
Old 02-06-2018, 10:33 PM
Oppressive
Fire Beetle
 
Join Date: Sep 2013
Posts: 19
Default

just sucks man...this sucks bad


been trying to get this account back for almost 2 years now
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 11:44 PM.


 

Everquest is a registered trademark of Daybreak Game Company LLC.
EQEmulator is not associated or affiliated in any way with Daybreak Game Company LLC.
Except where otherwise noted, this site is licensed under a Creative Commons License.
       
Powered by vBulletin®, Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Template by Bluepearl Design and vBulletin Templates - Ver3.3