eqgame.exe crashing

[Makaveli]

Whenever I attempt to log in i get a eqgame.exe error has occured and it crashes to the desktrop. I installed titanium edition (did not patch to live) and followed the guide on how to connect. Would really appreciate it if someone could answer.

[chamelean90]

I get this too,, was ok yesterday morning, stopped working yesterday afternoon i think (GMT). Friend of mine tested and he get's same error.. it's not just you. Will wait for support to pick-up this post and take a look at the login server..

[chamelean90]

I have worked out what was causing this. My DNS to IP resolution was not updating at www.no-ip.com, this was causing the eqemulator.net to stop responding to my server. As soon as i updated no-ip.info it worked fine. My fault.. will need to watch for this in the future.

[askstorm]

I keep getting the same. It is really starting to annoy me. I will login and get to server and then get a debug note. anyone know how to fix this? You would think by now. Also I keep getting disconnected from my server lately. any fixes to any of these would be nice to hear about. I will post it on my server's forums if you know how to fix it. thanks!

[Sarepean]

Okay, if you're being disconnected from your server, this is most likely due to a network problem. I'm pretty sure that even though you're probably doing both the client and the server from the same computer, that it's still sending information over the network and back to you.

First of all, are you connected to a router or do you have a firewall(software or hardware) for your computer/network? If you have a router, enable DMZ on your local IP address (most likely 192.168.1.? or 192.168.0.?). If you have a software firewall, turn them off. If you're using Windows Firewall, add EQ to the list of exceptions. If you're using a combo of all of those, follow the instructions for each one.

That should fix your disconnect problem.

If EQGame is crashing, it should give a reason in the "More Info" section. I'm guessing that the most likely reason that the game would be crashing is probably a Video or Sound Driver. Also, programs will tend to crash if you have overclocked your memory. If you're sure this isn't a video or sound driver and you've built your own computer and/or changed your BIOS settings, set your memory to the safe settings in BIOS and try again.

If none of the above helps ANYTHING, post as much information about your machine and the errors as you can.

EDIT:: Rereading your post, you mention a debug note? Is this a Windows debug note (indicating you have a Microsoft compiler on your system) or is this a debug note in your zone/world windows?

Also, when you get disconnected, does your zone or world crash, or do you just lose connection and have to reconnect?

[Zengez]

Ok, I'm having the exact same problem with EQgame.exe crashing at server select and i crash to desktop...

I know it isn't a video or sound driver problem as i haven't changed those recently, likewise i also have tested the suggested memory issue and that's not it either...

But here's the strange part... i was litterally just playing this morning, i logged out a minute to go do something IRL, came back 20mins later and tried to log in and now i get this crash every time.... I have not changed a single thing at all, not even non-emu related stuff. I've tried rebooting my server, rebooting my computer, and rebooting my cable modem all to no avail. This leads me to believe the only plausible issue would have to be with the login server... which seems unlikely, but due to the fact i have litterally changed nothing and it went from working all the time to not working at all ever kind of pushes me in that direction....


And as i rebooted eq to test it again to copy any error message it just now worked so i'm even more confused.... doesn't work for 4 hours straight over 3 dozen tries and now it just does without changing anything again.... /shrug sorry guys i got nothing.

[Sarepean]

I used to have this issue, too, I believe.

Believe it or not, I think we had a thread about it about a year ago. Do some searching. It seems it was a small file that I kept having to replace. -thinks-

Can't remember. See if you can find the thread. I'll have posted in it, if that helps you find it.

[gatorade]

im now getting the same problem. after logging in to the server select screen i get the eqgame.exe has encountered a problem box. heres what ive noticed. after putting in my password and hitting enter up pops the server select screen but its frozen. you cant scroll through the server list but the little ticker underneath the servers is not frozen. nothing has changed on my computer cause i was just playing. my friend logged on to his account couldnt get in and then for troubleshooting i /q my eq game, waited for about a minute and tried to log on myself. nope. now im getting the same problem. believe the login server has gone buggy.

[chamelean90]

OK, lets try and find some similarities to fix this. I had his problem a few days ago, as mentioned above mine was caused by using no-ip.info to resolve my IP Address of my server, but no-ip.info wasn't auto-updating, i had to goto www.no-ip.info, delete my old registration and re-create it again using my new IP address.. no-one using minilogin has this problem, so i am still convinced it's IP and name resolution... please ping your server by the name you have used in eqemu_config.xml .. and post your replies.. thanks

[sylverwolf]

It's hard to tell wether this is a co-incidence or not because sometimes it works, sometimes it doesn't. After several attempts and not getting on, I renamed eqclient.ini so it can be re-created (seemed the most basic and didn't want to spend an hour reconfiguring hotkeys and such) and I was able to get in right away.

Again, it could be just a co-incidence. One time I thought it was because I was using a custom UI so changed to Default and it worked. But that wasn't it because for the most part, I still don't have many probs using a custom.

[Tmayhem]

It is IP related. I had the same prob, tried on a different computer and again same prob. I released my IP and picked a new one... it works now.

I have no clue though as to why it would crash because you use the same IP.

[Zengez]

For what its worth I've been adding players from RL friends onto my server, and whenever we login, we do so as a mass group... whenever one of us gets this problem we all get this problem.... it randomly stops happening after enough retries to each of us one at a time however, not all at once, but the fact that everyone i can talk to IRL has this problem at eactly teh same time suggests it isn't client side, especially since the people i know are spread all through my region, not concentrated into one neighboorhood or anything...

I wouldn't doubt this 'can' be caused by a clientside issue, but there is definately something that is causing this on the loginserver side.... the half dozen times that this has happened to 5 different people in perfect syncronization suggests it's well beyond the point of a coincidence...


For what it's worth anyways ;)

[Aramid]

This just happened to me as well, where when you got to the server select screen, you would get the eqgame has caused an error and when you clicked OK, you were back at your desktop. Turned out to be a DNS problem for me. I corrected it, but if you can't correct the DNS, try entering in your eqhost.txt file, the ip address instead of eqemulator.net
ie: Host=209.165.244.252:5998

[katori]

I have the same problem and i tried basicly everything up there and still won't work, still got a debug window out when i was in the server list screen. Does it anybody still have the same problem like i do?

[katori]

try entering in your eqhost.txt file, the ip address instead of eqemulator.net
ie: Host=209.165.244.252:5998

But i am trying to connect to eqemulator.net tho, replacing it with "the" ip address will connect to somewhere else?

[Aramid]

But i am trying to connect to eqemulator.net tho, replacing it with "the" ip address will connect to somewhere else?

That IS the IP address of eqemulator.net

[neville]

Same problem


It originally was happening cause my refreshrate was 0 (for some retarded reason) so I put it to 60 and made the file read-only. That worked for a couple days until now.

Now it just crashes every time (bout 10-11 times now), getting very irritating!

[Skar]

I had this problem a while back and re-installed didnt have any problems but now its back but in an interesting twist it only effects one of my accounts i can log in all of my other accounts just fine but the one that is bugged crashes everytime i press login and it shows me the server screen.
my view is that this is somehow tied to accounts not the Everquest folder itself

[neville]

Yeah I just noticed that although this may happen for one of my accts, the other is unaffected.

Makes me think it's something with the minilogin not finding out usernames correctly or something.

[sonicworx]

I too have experienced this issue. I've tried everything stated above...no fix.

[neville]

After being so frustrated by this I decided to investigate:

I started sniffing the packets I was getting and got a few crashed attempts and successful ones logged.

I'm going over them now, and most of the packets seem fine (sending server names and IPs) but I randomly get a strange packet that contains one of two things:

1)
0000 00 30 1b b9 b4 41 00 0f 3d 65 b1 16 08 00 45 00 .0...A.. =e....E.
0010 00 e3 ba 38 40 00 31 11 07 21 d1 a5 f4 fc c0 a8 ...8@.1. .!......
0020 00 66 17 6e 05 1b 00 cf 84 aa 00 03 04 00 15 00 .f.n.... ........
0030 01 bf 00 09 00 01 29 00 00 00 00 00 00 00 00 00 ......). ........
0040 00 00 02 00 55 53 00 45 4e 00 01 00 00 00 49 73 ....US.E N.....Is
0050 20 74 68 69 73 20 74 68 69 6e 67 20 6f 6e 3f 00 this th ing on?.
0060 04 00 00 00 01 00 00 00 00 00 00 00 01 00 00 00 ........ ........
0070 00 01 00 00 00 01 00 00 00 00 00 00 00 59 65 73 ........ .....Yes
0080 00 02 00 00 00 00 00 00 00 01 00 00 00 00 01 00 ........ ........
0090 00 00 02 00 00 00 00 00 00 00 4e 6f 00 03 00 00 ........ ..No....
00a0 00 00 00 00 00 01 00 00 00 00 01 00 00 00 03 00 ........ ........
00b0 00 00 00 00 00 00 57 68 61 74 20 74 68 69 6e 67 ......Wh at thing
00c0 3f 00 04 00 00 00 00 00 00 00 01 00 00 00 00 01 ?....... ........
00d0 00 00 00 04 00 00 00 00 00 00 00 53 74 6f 70 20 ........ ...Stop
00e0 77 61 73 74 69 6e 67 20 6d 79 20 74 69 6d 65 21 wasting my time!
00f0 00 .


or

2)
0000 00 30 1b b9 b4 41 00 0f 3d 65 b1 16 08 00 45 00 .0...A.. =e....E.
0010 00 46 ba 37 40 00 31 11 07 bf d1 a5 f4 fc c0 a8 .F.7@.1. ........
0020 00 66 17 6e 05 1b 00 32 fc 9f 00 03 04 00 15 00 .f.n...2 ........
0030 00 22 00 09 00 00 16 00 02 00 00 00 00 00 00 00 ."...... ........
0040 00 00 01 65 00 00 00 00 43 68 61 74 4d 65 73 73 ...e.... ChatMess
0050 61 67 65 00 age.


very strange...

They all come from the minilogin server aswell (same ip). I'm not sure what to make of it but hopefully it helps the devs troubleshoot the problem a bit better. If they want my logs, just reply to this and ill email them to you (or you can PM me).


edit: I forgot to mention that these messages occured several times in many of my logs, and can't be localized to one specific attempt.

I had no programs on except for ethereal and eq.

[neville]

Ok I've been looking through the packets some more and have uncovered more interesting information.

From what I see, the server sends me 5 full packets in a row of JUST servers.
An example of one is:
0000 00 30 1b b9 b4 41 00 0f 3d 65 b1 16 08 00 45 00 .0...A.. =e....E.
0010 02 1c b6 f2 40 00 31 11 09 2e d1 a5 f4 fc c0 a8 ....@.1. ........
0020 00 66 17 6e 04 fc 02 08 33 1f 00 0d 00 06 00 36 .f.n.... 3......6
0030 35 2e 32 36 2e 31 34 37 2e 31 30 30 00 01 00 00 5.26.147 .100....
0040 00 1c 00 00 00 5b 30 2e 37 2e 30 5d 20 5a 65 62 .....[0. 7.0] Zeb
0050 75 78 6f 72 75 6b 20 5b 43 75 73 74 6f 6d 2d 4c uxoruk [ Custom-L
0060 65 67 69 74 5d 00 45 4e 00 55 53 00 00 00 00 00 egit].EN .US.....
0070 1a 00 00 00 36 34 2e 33 34 2e 31 37 34 2e 39 36 ....64.3 4.174.96
0080 00 09 00 00 00 1d 00 00 00 5b 30 2e 37 2e 30 5d ........ .[0.7.0]
0090 20 5b 50 56 50 5d 20 53 75 6c 6c 6f 6e 20 5a 65 [PVP] S ullon Ze
00a0 6b 20 2d 20 4f 70 65 6e 20 42 65 74 61 00 45 4e k - Open Beta.EN
00b0 00 55 53 00 00 00 00 00 10 00 00 00 74 6f 64 65 .US..... ....tode
00c0 71 2e 6e 6f 2d 69 70 2e 6f 72 67 00 01 00 00 00 q.no-ip. org.....
00d0 1e 00 00 00 5b 30 2e 37 2e 30 5d 20 54 68 65 20 ....[0.7 .0] The
00e0 45 64 67 65 3b 20 53 65 63 72 65 74 20 53 6f 63 Edge; Se cret Soc
00f0 69 65 74 79 20 5b 50 72 69 76 61 74 65 5d 00 45 iety [Pr ivate].E
0100 4e 00 55 53 00 fe 00 00 00 01 00 00 00 36 38 2e N.US.... .....68.
0110 33 39 2e 31 34 35 2e 31 31 33 00 01 00 00 00 1f 39.145.1 13......
0120 00 00 00 5b 30 2e 37 2e 30 5d 20 43 61 76 65 69 ...[0.7. 0] Cavei
0130 66 74 6f 75 27 73 00 45 4e 00 55 53 00 fe 00 00 ftou's.E N.US....
0140 00 00 00 00 00 36 36 2e 34 34 2e 31 39 38 2e 31 .....66. 44.198.1
0150 35 35 00 01 00 00 00 20 00 00 00 5b 30 2e 37 2e 55..... ...[0.7.
0160 30 5d 20 41 7a 61 74 68 6f 74 68 27 73 20 43 65 0] Azath oth's Ce
0170 6e 74 65 72 20 6f 66 20 43 68 61 6f 73 00 45 4e nter of Chaos.EN
0180 00 55 53 00 00 00 00 00 00 00 00 00 32 30 38 2e .US..... ....208.
0190 31 30 30 2e 33 2e 33 31 00 01 00 00 00 21 00 00 100.3.31 .....!..
01a0 00 5b 30 2e 37 2e 30 5d 20 4c 65 67 61 63 79 20 .[0.7.0] Legacy
01b0 6f 66 20 5a 65 6b 00 45 4e 00 55 53 00 00 00 00 of Zek.E N.US....
01c0 00 00 00 00 00 36 37 2e 31 36 35 2e 32 34 33 2e .....67. 165.243.
01d0 31 30 00 01 00 00 00 22 00 00 00 5b 30 2e 37 2e 10....." ...[0.7.
01e0 30 5d 20 46 61 74 68 65 72 6e 69 74 77 69 74 27 0] Fathe rnitwit'
01f0 73 20 54 65 73 74 00 45 4e 00 55 53 00 00 00 00 s Test.E N.US....
0200 00 00 00 00 00 36 38 2e 35 37 2e 32 33 38 2e 31 .....68. 57.238.1
0210 35 34 00 01 00 00 00 23 00 00 00 5b 30 2e 37 2e 54.....# ...[0.7.
0220 30 5d 20 49 6e 64 79 65 71 5b 0] Indye q[


What this contains isn't important.
What I have noticed is that in the FAILED attempts instead of getting 5 full packets I seem to be getting a truncated packet containing this:

0000 00 30 1b b9 b4 41 00 0f 3d 65 b1 16 08 00 45 00 .0...A.. =e....E.
0010 00 30 b6 f4 40 00 31 11 0b 18 d1 a5 f4 fc c0 a8 .0..@.1. ........
0020 00 66 17 6e 04 fc 00 1c 5d e2 00 0d 00 08 65 00 .f.n.... ].....e.
0030 45 4e 00 55 53 00 00 00 00 00 00 00 00 00 b4 ec EN.US... ........

or this:
0000 00 30 1b b9 b4 41 00 0f 3d 65 b1 16 08 00 45 00 .0...A.. =e....E.
0010 00 73 ba 40 40 00 31 11 07 89 d1 a5 f4 fc c0 a8 .s.@@.1. ........
0020 00 66 17 6e 05 1b 00 5f 5d e0 00 0d 00 08 72 28 .f.n..._ ].....r(
0030 4e 6f 6e 2d 4c 65 67 69 74 29 00 45 4e 00 55 53 Non-Legi t).EN.US
0040 00 00 00 00 00 01 00 00 00 32 30 37 2e 36 38 2e ........ .207.68.
0050 32 34 37 2e 32 33 38 00 01 00 00 00 2a 00 00 00 247.238. ....*...
0060 5b 30 2e 37 2e 30 5d 20 45 53 44 65 66 69 61 6e [0.7.0] ESDefian
0070 63 65 00 45 4e 00 55 53 00 00 00 00 00 00 00 00 ce.EN.US ........
0080 00 .


In all successive attempts the ESDefiance.EN.US server is NOT truncated in it's own small packet, however, as seen above, in the failed attempts it is. I believe this may be the source of the crashes, that the client may be trying to read a set size of a packet from the server but is only getting a portion of it, and it probably getting an index-out-of-bounds exception.

I'll try to see what other findings i can make.

[erfg12]

i had this problem but way earlier, after freshly installing EQtitanium and changing the host and putting in the 0.7.0 files , right when i double click the EQEmu shortcut ( that i added the patchme too ) it gives me that problem, any suggestions ?

[mattmeck]

i had this problem but way earlier, after freshly installing EQtitanium and changing the host and putting in the 0.7.0 files , right when i double click the EQEmu shortcut ( that i added the patchme too ) it gives me that problem, any suggestions ?

What 7.0 files? you dont add any files, its a fresh install no other files, aparently your not following the wiki.

[erfg12]

K Deleted the files, but its still not working, right when i double click on it, it acts like is opening than give me an error... it doesnt say what about, it just says EQEmu has a problem and needs to close. we are sorry for the inconvenience

[abforme2004]

The instruction at "0x022986b8" referenced memory at "0x04671000". The memory could not be "read". Friend of mine is getting this error everytime he tries to login to EQEmu below is a picture to help you further understand the situation. Anyhelp will be greatly appreaciated! Almost forgot he tried it on both computers and got the same message each time.

http://i108.photobucket.com/albums/n3/abforme2004/error.jpg

[BoBo12345]

easy way to fix this is go to your lan connection and click repair... fixes it every time for me

[abforme2004]

Thanks alot.

[Dralanna]

Ok I've been looking through the packets some more and have uncovered more interesting information.

From what I see, the server sends me 5 full packets in a row of JUST servers.
An example of one is:
0000 00 30 1b b9 b4 41 00 0f 3d 65 b1 16 08 00 45 00 .0...A.. =e....E.


You may want to check out this thread:

http://www.eqemulator.net/forums/showthread.php?t=22521

[techguy84]

Uhhh, just so you guys know, this thread is almost a year old.

[abforme2004]

Well I posted a problem one of my friends was having.. we got it resolved though thanks to everyone that helped.

[Dralanna]

Uhhh, just so you guys know, this thread is almost a year old.

Oops... missed that. However, it does show that this particular error is pretty damn old and still exists.