Locked account from email change

[Terenth]

i changed the email address on another log in i have, and apparently excite.com for my email address is not receiving emails at all. i can send emails to you from the email address in question if you want to comfirm its mine or anything. but even when i send an email from another email of mine it does not go through. so upon changing my email address it changed the password.
please help, im locked out of the eqemu login now on that acct

[Terenth]

after further looking into my excite email. it seems all emails sent to that account are bouncing back failure to deliver. yet im capable of sending an outbound email. very frustrating, my other loggin acct name Ninael is now locked