Can't play in fullscreen

[Bhauk]

when I make the client fullscreen it crashes immediately..

[trevius]

This could be an issue with your desktop resolution or your EQ resolution settings. You might also want to make sure you are running updated video card drivers.

Also, if you are running other 3rd party EQ programs like WinEQ or EQPlaynice, you might need to mess with those or disable them to resolve your issue.

[Bhauk]

my friend is using the same eq/desktop resolution that I am and he has no issues. My drivers are up to date and I don't use those programs.

[image]

What EQ client are you running? Titanium?

Usually in situations such as this, probably be best to get the dxdiag output to see your computers settings sound card, video card, etc. Also the output in the sub directory 'logs' inside your EverQuest directory. There should be like dbg.txt

To get dxdiag:
Start->Run
Type in 'dxdiag' and press enter.
Click the 'Save all Information' and then save the resulting file.
Paste that info here or on some pastebin site or something.

[Bhauk]

EQ Titanium..

I don't know what to look for..

------------------
System Information
------------------
Time of this report: 4/20/2009, 14:19:19
Machine name: THOMAS-E77D058A
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/26/06 20:34:04 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz (2 CPUs)
Memory: 3008MB RAM
Page File: 1585MB used, 3308MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GTX/9800 GTX+
Manufacturer: NVIDIA
Chip type: GeForce 9800 GTX/9800 GTX+
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0612&SUBSYS_0A7619F1&REV_A2
Display Memory: 512.0 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.8250 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/27/2009 11:03:00, 6186880 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 3/27/2009 11:03:00, 6280416 bytes
Device Identifier: {D7B71E3E-4552-11CF-7B5A-7D2A03C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0612
SubSys ID: 0x0A7619F1
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: USB Audio Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\Vid_047f&Pid_ad01&Rev_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: usbaudio.sys
Driver Version: 5.01.2600.5512 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/13/2008 11:45:12, 60032 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: SoundMAX HD Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1988&SUBSYS_104381E1&REV_1004
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.6240 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/18/2007 12:01:50, 304640 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: USB Audio Device
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: usbaudio.sys
Driver Version: 5.01.2600.5512 (English)
Driver Attributes: Final Retail
Date and Size: 4/13/2008 11:45:12, 60032 bytes
Cap Flags: 0x41
Format Flags: 0x440

Description: SoundMAX HD Audio
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.6240 (English)
Driver Attributes: Final Retail
Date and Size: 5/18/2007 12:01:50, 304640 bytes
Cap Flags: 0x41
Format Flags: 0xCCC

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
USB Audio Device, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Microsoft

[image]

Not so sure if those are the latest video drivers from nvidia.com but might be due to the OS..

Was there not a dbg.txt in your EverQuest/logs directory?

[trevius]

my friend is using the same eq/desktop resolution that I am and he has no issues. My drivers are up to date and I don't use those programs.

Unless your friend is using the exact same PC hardware as you, it doesn't matter what resolutions work fine for them. Some hardware just takes playing around with resolutions to make it work properly. Many people have had similar issues in the past. It could also be something to do with your eqclient.ini config, but there is no clear information on what you might need to change in it to get it corrected. You could try renaming your eqclient.ini file and starting EQ (EQ uses full screen by default) to see if it works after that. If not, you can always just rename it back to the original file name again.

Really, for you to be using Windowed mode, you would have had to either change that in your eqclient.ini file, or while you were in game as full screen at some point. If you have never been able to get in fully in full screen mode and have not edited your eqclient.ini file, then that almost certainly means you are using an illegal copy of EQ that you got from someone else. If that is the case, then we do not support illegal copies here so I would suggest getting a legal retail copy of Titanium or SoF and uninstall your current copy and delete the directory. Then, install the legal copy and you should be working perfectly fine.

[Angelox]

Did you try editing your eqclient.ini file and changing the fulscreen video mode setting to look the same as your desktop?

Were'd you get your client from? was it on another PC and you copied it over?

[Jest]

009-07-14 21:51:58 Loading keyboard tables.
2009-07-14 21:51:58 Creating window.
2009-07-14 21:51:58 Checking display driver version.
2009-07-14 21:51:59 Activating window.
2009-07-14 21:51:59 Picking a default resolution, desktop is 1680 x 1050, 32 bits
2009-07-14 21:51:59 Ratio is 1.60
2009-07-14 21:51:59 Resolution was capped at 1280 x 720
2009-07-14 21:51:59 Resolution verified 1280 x 720, 32 bits ... diff was 1000 from 0 modes
2009-07-14 21:51:59 Resolution selected 1280 x 720, 32 bits
2009-07-14 21:51:59 CRender::InitDevice: Using 32bit mode.
2009-07-14 21:51:59 CRender::InitDevice: Using vsync 0.
2009-07-14 21:51:59 CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.
2009-07-14 21:51:59 CRender::InitDevice: HardwareTnL Enabled.
2009-07-14 21:51:59 Using hardware vertex shaders.
2009-07-14 21:51:59 Initializing render system.
2009-07-14 21:51:59 Trilinear Mipmapping available.
2009-07-14 21:51:59 Vertex Shader Version: 3.0
2009-07-14 21:51:59 Pixel Shader Version: 3.0
2009-07-14 21:51:59 Initializing engine internals.
2009-07-14 21:51:59 CRender::InitDevice completed successfully.
2009-07-14 21:51:59 Parsing INI file ./eqlsUIConfig.ini
2009-07-14 21:51:59 INI file ./eqlsUIConfig.ini loaded.
2009-07-14 21:52:07 CRender::ResetDevice: Retrying without lockable backbuffer.
2009-07-14 21:52:07 CRender::ResetDevice: Reset failed.

[vales]

If it's an NVIDIA card, the recent drivers have been having tons of issues lately. It's not rendering full screen applications correctly, so you might need to try an older driver like 182.50 or something. If you have an ATi card, well, I'm not sure as I don't have one. ;)

You can try this, however.

Go into your eqclient.ini file and do the following.

1.) Find the [Video Modes] section. Edit it to the following if it isn't already.

[VideoMode]
Width=1680
Height=1050
WidthWindowed=1680
HeightWindowed=1050
FullscreenRefreshRate=0
FullscreenBitsPerPixel=32
WindowedWidth=1680
WindowedHeight=1050

The 0 in FullscreenRefreshRate should reset it. If it's not, then set it to your desktop refresh rate.

Also, if it's off-center, just wait until you get to the server select screen and then hit ALT-Enter to make it fullscreen.

I have to add that the SoF client's eqclient.ini file is much different, so it would probably explain why there's less issues with that client. Might be something to consider if you can't get it to work.

[Someone1111]

when I make the client fullscreen it crashes immediately..

when I make the client fullscreen it crashes immediately..

I had a similar problem about a month ago when I upgraded to a new nvidia card.
How I solved it is 2 ways…
First I set the resolution to 1024x768 using the options button on the server login screen then I logged in in windowed mode.
After I got in world I then alt-entered to full screen and used the display options panel to set the res to what I wanted it to be.

That alone didn’t work for me (Crashed the next time I started on full-screen mode) so I also went to the shortcut I use to start EQ, right click it and go to Properties then the compatibility panel and check the ‘run in 640x480 resolution’ box.

That runs the launcher in 640x480 but doesn’t affect the char select or game screens.
After that it runs like a charm.

Hopefully one or both of these will solve your problem.

By the way, the Launcher screen looks like crap at 640x480 when stretched to 1600x1050.

You can go into the nvidia control panel and set it to not stretch lower resolutions and it looks normal again.