Game Crashing

[Auto]

The application, C:\Program Files\Sony\EverQuest\eqgame.exe, generated an application error The error occurred on 04/28/2009 @ 18:09:09.093 The exception generated was c0000005 at address 1000F0CE (EQGraphicsDX9)

I started up fresh tonight having never played emu before. I followed the instructions under the Player page. I created a level 1 Enchanter, killed a few rodents talked to some people and zoned to Nektulos Forest.

Upon zoning into Nektulos Forest all I saw around me was the color grey and in one direction I could see Guards falling in a repeating fashion. Someone suggested renaming my Nektulos.eqg to .old and restart the game. After doing this and restarting I get the above error everytime I try to launch the game.

I have tried the following troubleshooting steps.

1) Rebooted.

2) Tried OptionsEditor.exe thinking it may be a video setting.

3) Tried a "Repair" using add/remove programs.

Any suggestions are appreciated.

[Auto]

4) Tried Uninstalling/reinstalling

[trevius]

Some servers have a char mover tool on their website. You should try it if so. Your issue is specific to the server you are playing on. The best solution is to asked to get moved by a GM on that server or on their forums.

[Auto]

Are you sure this is a character issue?

The game crashes before I even see the SOE splash screen. I'm not able to get a to character select.

[trevius]

Oh, if it is happening before you get to Char select, then that isn't a character issue. Have you tried undoing the change you did to the Nektulos file name? Try changing it back to .eqg and see if that helps.