No response to NPC [bracket] words

[GroupHugz]

It's been over 8 years since I last played EQ so this might not be just me not knowing what I'm doing. When I type the bracketed word in it says it, but there is no response from the NPC. I have the NPC highlighted and have already hailed him before I type in the bracketed word.

Could this be an error on the program's part or am I just not doing it right?

[Caryatis]

Need way more details, what npc, is this your server or somebody else's etc.

[GroupHugz]

Need way more details, what npc, is this your server or somebody else's etc.

This is on the Project 1999 server. This happens with ALL NPCs who have bracketed words. I have tried several different ones and I still get no response from them.

[joligario]

A lot of times, people like to write quests with the word "what" added to the bracketed word. So when it asks you what you [mean], you may try "what I mean" or something similar.