changed login PW not working next day

[Shevah]

Changed my login PW yesterday, and now it doesn't work, neither does the old one. I went to try and change it again, but it wants a PW change it and neither the old or new one will work. Looked for a lost PW option, and none exists there. So now what ?

[trevius]

If your password is long (maybe like 8+ chars), you might want to try using a truncated version of the new password and see if that works.

For example, if your new password is abcde12345, you might want to try the following passwords at the login server prompt and see if any work:

abcde1234
abcde123
abcde12
abcde1

I know for sure that 6 char length passwords work fine, so if it doesn't work by the time you get down to 6, it isn't going to work.