turbonixon
10-07-2013, 03:46 PM
I can't seem to get any emails to my comcast account. Every time I try to do the link to reset my password, the email never arrives.
I posted on their community forums and this is the reply a mod gave me.
It could be that the Server being used (NOT the domain) is being blocked for Spamming.
You can contact the Security Assurance Team. IF the email is being blocked as spam, the Sender does receive a bounced message, which tells them how to get unblocked.
Customer Security Assurance Department
The Customer Security Assurance organization is here to help you have a safe and secure online experience. This dedicated group of security professionals responds to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues.
Business Hours:
6:00am – 2:00am EST
7 days a week
Contact:
(888) 565-4329
I posted on their community forums and this is the reply a mod gave me.
It could be that the Server being used (NOT the domain) is being blocked for Spamming.
You can contact the Security Assurance Team. IF the email is being blocked as spam, the Sender does receive a bounced message, which tells them how to get unblocked.
Customer Security Assurance Department
The Customer Security Assurance organization is here to help you have a safe and secure online experience. This dedicated group of security professionals responds to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues.
Business Hours:
6:00am – 2:00am EST
7 days a week
Contact:
(888) 565-4329