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View Full Version : Zone Crash Error


Mortow
09-16-2014, 01:49 PM
Can anyone tell me what these errors are? It seems to be associated with only one character from one account. He can log on any other character but when he tries this one it just boots him and crashes the zone.

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[09.16. - 10:02:43] Starting Log: logs/crash_zone_3960.log
[09.16. - 10:02:43] EXCEPTION_ACCESS_VIOLATION
[09.16. - 10:02:43] SymInit: Symbol-SearchPath: '.;C:\EQ\EQEmuServer;C:\EQ\EQEmuServer;C:\Windows; C:\Windows\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'Mortow'
[09.16. - 10:02:43] OS-Version: 6.1.7601 (Service Pack 1) 0x100-0x1
[09.16. - 10:02:43] C:\EQ\EQEmuServer\zone.exe:zone.exe (00120000), size: 30572544 (result: 0), SymType: 'PDB', PDB: 'C:\EQ\EQEmuServer\zone.exe'
[09.16. - 10:02:43] C:\Windows\SYSTEM32\ntdll.dll:ntdll.dll (76E10000), size: 1294336 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\ntdll.dll', fileVersion: 6.1.7601.18247
[09.16. - 10:02:43] C:\Windows\system32\kernel32.dll:kernel32.dll (74E50000), size: 868352 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\kernel32.dll', fileVersion: 6.1.7601.18409
[09.16. - 10:02:43] C:\Windows\system32\KERNELBASE.dll:KERNELBASE.dll (742C0000), size: 307200 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\KERNELBASE.dll', fileVersion: 6.1.7601.18409
[09.16. - 10:02:43] C:\Windows\system32\SHELL32.dll:SHELL32.dll (75400000), size: 12886016 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SHELL32.dll', fileVersion: 6.1.7601.18517
[09.16. - 10:02:43] C:\Windows\system32\msvcrt.dll:msvcrt.dll (75150000), size: 704512 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\msvcrt.dll', fileVersion: 7.0.7601.17744
[09.16. - 10:02:43] C:\Windows\system32\SHLWAPI.dll:SHLWAPI.dll (74CF0000), size: 356352 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SHLWAPI.dll', fileVersion: 6.1.7601.17514
[09.16. - 10:02:43] C:\Windows\system32\GDI32.dll:GDI32.dll (74BC0000), size: 319488 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\GDI32.dll', fileVersion: 6.1.7601.18577
[09.16. - 10:02:43] C:\Windows\system32\USER32.dll:USER32.dll (74C10000), size: 823296 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\USER32.dll', fileVersion: 6.1.7601.17514
[09.16. - 10:02:43] C:\Windows\system32\LPK.dll:LPK.dll (74BB0000), size: 40960 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\LPK.dll', fileVersion: 6.1.7601.18177
[09.16. - 10:02:43] C:\Windows\system32\USP10.dll:USP10.dll (76050000), size: 643072 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\USP10.dll', fileVersion: 1.626.7601.18454
[09.16. - 10:02:43] C:\Perl\bin\perl512.dll:perl512.dll (28000000), size: 1273856 (result: 0), SymType: '-exported-', PDB: 'C:\Perl\bin\perl512.dll', fileVersion: 5.12.3.1204
[09.16. - 10:02:43] C:\Windows\system32\ADVAPI32.dll:ADVAPI32.dll (74650000), size: 655360 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\ADVAPI32.dll', fileVersion: 6.1.7601.18247
[09.16. - 10:02:43] C:\Windows\SYSTEM32\sechost.dll:sechost.dll (75280000), size: 102400 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\sechost.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\system32\RPCRT4.dll:RPCRT4.dll (74D50000), size: 663552 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\RPCRT4.dll', fileVersion: 6.1.7601.18532
[09.16. - 10:02:43] C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec8 0f00e8593ece5\COMCTL32.dll:COMCTL32.dll (702B0000), size: 540672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec8 0f00e8593ece5\COMCTL32.dll', fileVersion: 5.82.7601.18201
[09.16. - 10:02:43] C:\Windows\system32\lua51.dll:lua51.dll (71D40000), size: 356352 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\lua51.dll'
[09.16. - 10:02:43] C:\Windows\system32\MSVCR110.dll:MSVCR110.dll (70CD0000), size: 876544 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSVCR110.dll', fileVersion: 11.0.51106.1
[09.16. - 10:02:43] C:\Windows\system32\WS2_32.dll:WS2_32.dll (760F0000), size: 217088 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WS2_32.dll', fileVersion: 6.1.7601.17514
[09.16. - 10:02:43] C:\Windows\system32\NSI.dll:NSI.dll (74CE0000), size: 24576 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\NSI.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\system32\VERSION.dll:VERSION.dll (73770000), size: 36864 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\VERSION.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\system32\apphelp.dll:apphelp.dll (74070000), size: 311296 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\apphelp.dll', fileVersion: 6.1.7601.17514
[09.16. - 10:02:43] C:\Windows\AppPatch\AcLayers.DLL:AcLayers.DLL (6D0C0000), size: 577536 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\AppPatch\AcLayers.DLL', fileVersion: 6.1.7601.17974
[09.16. - 10:02:43] C:\Windows\system32\SspiCli.dll:SspiCli.dll (74030000), size: 110592 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SspiCli.dll', fileVersion: 6.1.7601.18443
[09.16. - 10:02:43] C:\Windows\system32\ole32.dll:ole32.dll (744F0000), size: 1425408 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\ole32.dll', fileVersion: 6.1.7601.17514
[09.16. - 10:02:43] C:\Windows\system32\OLEAUT32.dll:OLEAUT32.dll (746F0000), size: 585728 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\OLEAUT32.dll', fileVersion: 6.1.7601.17676
[09.16. - 10:02:43] C:\Windows\system32\USERENV.dll:USERENV.dll (744C0000), size: 94208 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\USERENV.dll', fileVersion: 6.1.7601.17514
[09.16. - 10:02:43] C:\Windows\system32\profapi.dll:profapi.dll (741E0000), size: 45056 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Windows\system32\profapi.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\system32\WINSPOOL.DRV:WINSPOOL.DRV (73710000), size: 331776 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WINSPOOL.DRV', fileVersion: 6.1.7601.17514
[09.16. - 10:02:43] C:\Windows\system32\MPR.dll:MPR.dll (71BD0000), size: 73728 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MPR.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\system32\IMM32.DLL:IMM32.DLL (763A0000), size: 126976 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\IMM32.DLL', fileVersion: 6.1.7601.17514
[09.16. - 10:02:43] C:\Windows\system32\MSCTF.dll:MSCTF.dll (76130000), size: 835584 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSCTF.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\system32\NLAapi.dll:NLAapi.dll (72430000), size: 65536 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\NLAapi.dll', fileVersion: 6.1.7601.17964
[09.16. - 10:02:43] C:\Windows\system32\napinsp.dll:napinsp.dll (70260000), size: 65536 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\napinsp.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\system32\pnrpnsp.dll:pnrpnsp.dll (70050000), size: 73728 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\pnrpnsp.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\System32\mswsock.dll:mswsock.dll (73B90000), size: 245760 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\mswsock.dll', fileVersion: 6.1.7601.18254
[09.16. - 10:02:43] C:\Windows\system32\DNSAPI.dll:DNSAPI.dll (73A60000), size: 278528 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\DNSAPI.dll', fileVersion: 6.1.7601.17570
[09.16. - 10:02:43] C:\Windows\System32\winrnr.dll:winrnr.dll (70020000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\winrnr.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\system32\rasadhlp.dll:rasadhlp.dll (6DD30000), size: 24576 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\rasadhlp.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\System32\wshtcpip.dll:wshtcpip.dll (73660000), size: 20480 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\wshtcpip.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Perl\lib\auto\Cwd\Cwd.dll:Cwd.dll (10000000), size: 20480 (result: 0), SymType: '-exported-', PDB: 'C:\Perl\lib\auto\Cwd\Cwd.dll'
[09.16. - 10:02:43] C:\Perl\site\lib\auto\DBI\DBI.dll:DBI.dll (039A0000), size: 98304 (result: 0), SymType: '-exported-', PDB: 'C:\Perl\site\lib\auto\DBI\DBI.dll'
[09.16. - 10:02:43] C:\Perl\lib\auto\List\Util\Util.dll:Util.dll (01E70000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Perl\lib\auto\List\Util\Util.dll'
[09.16. - 10:02:43] C:\Perl\lib\auto\Filter\Util\Call\Call.dll:Call.dl l (01E90000), size: 20480 (result: 0), SymType: '-exported-', PDB: 'C:\Perl\lib\auto\Filter\Util\Call\Call.dll'
[09.16. - 10:02:43] C:\Perl\lib\auto\IO\IO.dll:IO.dll (02950000), size: 24576 (result: 0), SymType: '-exported-', PDB: 'C:\Perl\lib\auto\IO\IO.dll'
[09.16. - 10:02:43] C:\Perl\site\lib\auto\DBD\mysql\mysql.dll:mysql.dl l (039C0000), size: 86016 (result: 0), SymType: '-exported-', PDB: 'C:\Perl\site\lib\auto\DBD\mysql\mysql.dll'
[09.16. - 10:02:43] C:\Perl\site\lib\auto\DBD\mysql\LIBMYSQL.dll:LIBMY SQL.dll (04A40000), size: 1519616 (result: 0), SymType: '-exported-', PDB: 'C:\Perl\site\lib\auto\DBD\mysql\LIBMYSQL.dll'
[09.16. - 10:02:43] C:\Windows\system32\WSOCK32.dll:WSOCK32.dll (6ED10000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WSOCK32.dll', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\system32\IPHLPAPI.DLL:IPHLPAPI.DLL (71F50000), size: 114688 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\IPHLPAPI.DLL', fileVersion: 6.1.7601.17514
[09.16. - 10:02:43] C:\Windows\system32\WINNSI.DLL:WINNSI.DLL (71F40000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WINNSI.DLL', fileVersion: 6.1.7600.16385
[09.16. - 10:02:43] C:\Windows\System32\fwpuclnt.dll:fwpuclnt.dll (718A0000), size: 229376 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\fwpuclnt.dll', fileVersion: 6.1.7601.18283
[09.16. - 10:02:43] C:\Windows\system32\dbghelp.dll:dbghelp.dll (72130000), size: 962560 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dbghelp.dll', fileVersion: 6.1.7601.17514
[09.16. - 10:02:43] c:\eq\source\zone\zonedb.cpp (2059): ZoneDatabase::LoadBuffs
[09.16. - 10:02:43] c:\eq\source\zone\client_packet.cpp (9209): Client::FinishConnState2
[09.16. - 10:02:43] c:\eq\source\zone\client_packet.cpp (8884): Client::DBAWComplete
[09.16. - 10:02:43] c:\eq\source\zone\zonedbasync.cpp (43): DispatchFinishedDBAsync
[09.16. - 10:02:43] c:\eq\source\zone\net.cpp (449): main
[09.16. - 10:02:43] f:\dd\vctools\crt_bld\self_x86\crt\src\crt0.c (240): __tmainCRTStartup
[09.16. - 10:02:43] f:\dd\vctools\crt_bld\self_x86\crt\src\crt0.c (164): mainCRTStartup
[09.16. - 10:02:43] ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 74E9EE1C)
[09.16. - 10:02:43] 74E9EE1C (kernel32): (filename not available): BaseThreadInitThunk
[09.16. - 10:02:43] ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76E737EB)
[09.16. - 10:02:43] 76E737EB (ntdll): (filename not available): RtlInitializeExceptionChain
[09.16. - 10:02:43] ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76E737BE)
[09.16. - 10:02:43] 76E737BE (ntdll): (filename not available): RtlInitializeExceptionChain

Thanks.

joligario
09-16-2014, 02:00 PM
To me, it looks like it is trying to load his buffs. Perhaps the spells aren't complete in your database or he has an undefined spell (buff/effect).

Mortow
09-16-2014, 02:10 PM
Thanks. I stripped his buffs and it let him back in. I didn't see a spell ID over 19000 when I looked at them but I will check db for missing spells.

gibroni
09-16-2014, 06:45 PM
Turned out to be the same issue I was having. Removing the buffs allowed me
To log in fine.

Mortow
09-16-2014, 09:34 PM
My server goes to level 85 and it seems the SK conversion spells above level 70 are the issue. The spell hanging his character was Grim Covenant (spell ID 15178 ) I think it has something to do with the illusion part of the spell but not sure. I will have to look into how to alter the spells to see if I can fix it. Btw does anyone know where a character's spell book is stored in the database. I tried using the command #unscribespell 15178 and it would not remove the spell from his book. I was hoping to find it in the database and delete it from there.

Uleat
09-16-2014, 11:19 PM
We just pushed a fix for this. It was Illusion-related :)

Mortow
09-17-2014, 06:58 AM
Thanks, Uleat. I will pull and recompile.