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View Full Version : Not receiving new password email.


Alzheim
08-22-2021, 09:54 PM
I had to make a second forum account to post this.

I couldn't remember the password to my main EQemu account "Trothyr" and started to go through the process to change it.

I received the "Your login details for EQEmulator Forums" email and clicked the included link to have a new password emailed to me.

The "Your new password for EQEmulator Forums" email never arrives though. I'm using hotmail and have added mailer@eqemulator.net to my contacts and safe sender list. The odd part is that I can get other emails from mailer@eqemulator.net, just not the one including the new temporary password.

Any help would be appreciated. I can name all the login accounts, have been using the same IP for many years and have full access to the registered email and even the phone number attached to the account if credentials are needed.