Account password suddenly not working

[wilbain]

I was playing my 3 box this morning and everything was fine. I logged them all out for 15 minutes and when logging back in, one of my accounts flagged a username/password error. Note that this is a mature account I have using for over a year.

To remedy this, I went to eqemulator.org and submitted a password change which went through successfully. I then changed the generated password to one of my own choosing. However (and here's the rub) I have received no verification email. I tried to set up SMS verification but without the account being verified in the first place, you cannot do that.

So I am at an impasse with this account. I don't want to create another account because this one has several characters spread over several emulators with a significant investment in playing time.

I would like to receive my verification email (and yes I have checked spam etc but I have never had problems receiving email from eqemulator to gmail account). I would also like to understand why the arbitrary change to my account without notification.

UPDATE: I found the post directing me to the verification request and I managed to verify the account.

[Athaen]

Don't suppose you could point me to the thread you're referencing? I'm having the same issue since this morning and can't find anything!

[ramohl]

Same issue, worked for weeks up till last night, exact same credentials today, and getting Invalid Password error on all my accounts.

[wilbain]

You need to change your eqhost.txt. For some reason mine got changed. You want to select the entry for the emulator you are using. A # as the first character means that line is commented out.

[ramohl]

Yes, our server admin notified us of that. However in our case (AscendantEQ), it's a workaround, not a fix. It will get changed each time there's a patch. He's assuming incorrectly that there's a discrepancy between our credentials here and his server. I'm using the exact same ones. Anyway, I copied the file that works and placed it on my desktop. After each patch, I'll have to paste it into the working directory.