Win32 Tech Support

[Shawn319]

If you are using windows and are having problems getting EQEmu running and you find the message boards are not helping, you can e-mail me at Shawn319@eqemu.com

I am sorry I can not help with Linux or BSD problems.

(Don't e-mail yet, Listen carefully!)

1) Please include details of your problem, how it happened and try to include steps to reproduce the problem (if you can). Sending an e-mail with "it broke, how do i fix it" will probably get deleted very fast.

2) Include your system setup (details of your system), such as, Operating system, CPU type/speed, RAM, video card, sound card, type of connection (56k modem on AOL/ISDN/DSL/cable/T1/T3/ ECT). Also let me know if you are using a home network and/or router (this is very important). Explain how this is set up if you can (if applicable). What version of mySQL do you have installed and when did you download it.

3) Explain your EQEmu setup. i.e., what version of EQEmu you are using?
Are you using minilogin?
What are your plans for this server and how are you planning to run it? (I.e. this is just for me to play offline / I want to have a huge server with 500 people, ECT.
What database are you using? Are you using the default db.sql that came with the EQEmu zip file with no add-ons? Are you using an add-on database or a complete database you downloaded? If so, please give me the name and/or link to where i can see this DB for myself (I assume it

[Vermea]

WOuld it be okay if we/they just put all the files you need in one big zip file and send it along with the email? For some this may be more convenient/easier for them.

[Shawn319]

WOuld it be okay if we/they just put all the files you need in one big zip file and send it along with the email? For some this may be more convenient/easier for them.

That will probably work.. just say in the e-mail you are sending an attachment and i will look for it (i have a feeling the mail server MIGHT reject attachments or not send them).

[Vermea]

I can test that out for you, when I get home I'll send an email with an attachment (if you'd like) just so we can say Yes it will work or No, dont' send attachments.

[rollain]

Sigh, again, no love for the linux users. LOL

[Vermea]

Ah, just a sacrifice I'm sure you knew you'd have to make when you installed Linux. You sacrifice the support and abundance of software for stability and workability.

[Shawn319]

btw, attachments do work (please ZIP all your eqemu files and send them to me).

[Jaxen]

does this include problems connecting to the servers? (like patchsrv.dat and overpatching)

[Shawn319]

does this include problems connecting to the servers? (like patchsrv.dat and overpatching)

Well if its a patcher problem there can only be a few causes.

1) You have a router or firewall blocking ports and/or ips of the patch server

2) you didnt install the mdac update thing

3) The patcher may be broken in some way and you will have to wait for the next version.

[Shawn319]

The mail server for EQEmu has been down the last couple days and i have not been able to check the messages. it is still down at the time i'm writing this so if your waiting for a reply, be patient. If it got sent back to you as undeliverable, i'll let ya know when server is back up so you can re-send it.

[Shawn319]

The mail server is back up (sorta). i can get mail now..


shawn319@eqemu.com

[skartaleonhart]

Hi everyone i cant fiqure out one part i downloaded and succesfully use Eqemu, and i downloaded MySQL and i am stuck at a specific part. When i get to when it says copy "db.sql" to the MySQL bin directory i cant find that file "db.sql" it says its found in EQEmu folder but its not their and search doesnt even pick it up, i redownloaded everything several times and nothing were or what is that "db.sql" file thing!!?? please send me any answers by email at "blue_dragons@hotmail.com" without qutoes thanks.

[Mortamer]

Please post this in a support forum. I'll be sure to look for it so I can reply!