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Support::General Support Post all topics here having to do with errors while trying to connect to an EQEMu server but not about the setup/running of the Server itself.

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  #1  
Old 04-25-2009, 02:46 PM
kalo661
Sarnak
 
Join Date: May 2008
Location: Denton, NC
Posts: 46
Default Hanging?

So i just came back and seen Raid Addicts works with SoF now, exciting!

So I try install my SoF but it freezes/hangs when It asks me to Insert Disk 2 and I click Ok.

Anyone got an ideas?
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  #2  
Old 04-25-2009, 04:42 PM
trevius's Avatar
trevius
Developer
 
Join Date: Aug 2006
Location: USA
Posts: 5,946
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Maybe try cleaning your disc2? Otherwise, maybe search the SOE support site for that issue. I am sure they probably have something about it if it is a common issue.
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  #3  
Old 04-26-2009, 02:41 PM
KingMort
Banned
 
Join Date: Sep 2006
Posts: 841
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And also just a side note for that it's only like 95% functional atm.... Spells and Discs are having issues.. Guild Manager won't work.. Few other things...

You may want to stick with Titanium until the fine people at the eqemu team resolve that stuff

King Mortenson
Owner - www.raidaddicts.org
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  #4  
Old 04-26-2009, 04:26 PM
kalo661
Sarnak
 
Join Date: May 2008
Location: Denton, NC
Posts: 46
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Will Do.

I see, I'll give it a shot, might be stuck until i start my graduation project and build a computer myself.
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  #5  
Old 05-09-2009, 01:11 PM
kalo661
Sarnak
 
Join Date: May 2008
Location: Denton, NC
Posts: 46
Default Help

So, Looked around, asked them..
Sony's Answer is to download there Launcher, which needs an eq subscription :/
Also, tried to update CD-ROm Drive Drivers, but said they were good.

So, i cant figure out why that prompt freezes.
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  #6  
Old 05-09-2009, 02:42 PM
Shendare
Dragon
 
Join Date: Apr 2009
Location: California
Posts: 814
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Your drive/driver may be acting particularly temperamental. You could try coaxing it a little...

When you get the prompt to Insert Disc 2, swap out the discs, but don't click OK yet.

Let Disc 2 spin up, then open Windows Explorer (Windows + E) and browse to the drive. Make sure you can see the files on it.

Now, before the disc spins back down, Alt-Tab back to the setup window and click OK.

See if that helps at all.

If it doesn't, you could try copying Disc 2 to your hard drive somewhere (Desktop would be fine), then when setup prompts for the disc, browse to the hard drive location instead.
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  #7  
Old 05-09-2009, 03:05 PM
kalo661
Sarnak
 
Join Date: May 2008
Location: Denton, NC
Posts: 46
Default

Thanks for the suggestions. Sadly the first one won't work, but it is being recognized on the drive. But now it won't let me click "browse" that freezes it too.
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  #8  
Old 05-09-2009, 06:12 PM
Shendare
Dragon
 
Join Date: Apr 2009
Location: California
Posts: 814
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Okay.

Starting with the last disc in the set and working your way back to #1, try copying all of the files from all of the discs into a folder on your hard drive... all of the discs copied into the same destination, allowing files to overwrite when prompted.

Now, run setup.exe from within the folder on your hard drive.

Hopefully, setup will find all of the files it needs right there in the folder, and won't prompt for any disc insertions.

- Shendare
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  #9  
Old 05-09-2009, 06:37 PM
vales
Discordant
 
Join Date: May 2006
Posts: 458
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Try downloading the newest InstallShield. There were issues trying to uninstall the game a while back, and downloading the newest version helped uninstall the game completely. In your case, it may help with the installation.

Some other specs for your PC may help as well. Could be motherboard drivers for all we know.

If you bought the retail game, just register your CD Key and download the game from them. It will download the expansions you own that's verified by the CD Key. That may work also.
Quote:
Register the CD key from the discs to your Station Account using the My Account link at the top of the forums, then download the Station Launcher: h t t p://launcher.station.sony.com/ that will download all of the game files for all expansions you have registered to your account.
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  #10  
Old 05-09-2009, 06:58 PM
kalo661
Sarnak
 
Join Date: May 2008
Location: Denton, NC
Posts: 46
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Quote:
Originally Posted by Shendare View Post
Okay.

Starting with the last disc in the set and working your way back to #1, try copying all of the files from all of the discs into a folder on your hard drive... all of the discs copied into the same destination, allowing files to overwrite when prompted.

Now, run setup.exe from within the folder on your hard drive.

Hopefully, setup will find all of the files it needs right there in the folder, and won't prompt for any disc insertions.

- Shendare
Genius!

It worked, thanks for all your help, really appreciate it
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  #11  
Old 05-10-2009, 12:23 PM
Sentrosi01
Fire Beetle
 
Join Date: May 2009
Location: Indiana
Posts: 3
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Mine did this on CD 5. It worked fine on my other computer but I needed it installed on this machine. So I swapped cd-rom drives and the install went smooth.
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