Source:
http://www.customerssuck.com
1. DON'T mumble. A mumble is not the appropriate way to thank me for standing on my feet 9 grueling hours a day ringing up your purchases. How about a "thank you", or even better, "Have a nice day"?
2. DON'T subject me to your screaming kids. If your brats start screaming their heads off in my line, it's a pretty good indication that they're tired. Why don't you be a good parent for a change and take them home instead of spending money that you don't have on things you don't need?
3. DON'T ask me "do you work here?" If I'm wearing this ugly-assed uniform, you can bet that I'm not sleeping on my counter or playing pinochle.
4. DON'T ask if you can open the box to see what's inside. Don't just open the box regardless of what I say, and don't moan that all the parts aren't in there when the box plainly has a protective seal on it. The product is not yours until you buy it.
5. DON'T whine about the return policy. If I tell you that you can't return a product, there's a pretty good reason behind it. Don't yell at me because you didn't read the return policy. "Who reads the back of the receipt?" is not an acceptable excuse. It is not permitted to throw anything at the customer service rep - no pens, no credit cards, no product.
6. DON'T tell me that "you'll never buy anything from this store again". I don't care much. Don't tell me that "you'll tell all your friends not to shop here again" - because they will. Don't tell me that "you have 10,000 dollars in this account" - I'm not impressed.
7. DON'T yell at me when you don't follow directions on your rebate form. As a matter of fact, don't blame me when you forget to pick up the rebate form, don't send it in, don't make duplicate copies of a receipt, or refuse to read the back of the rebate form. Don't come in 6 months later and demand your rebate - we're not a bank.
8. DON'T expect me to change any physical laws. "I'm two hours late for an appointment, wait on me NOW." (Like that is going to make you less late."
9. DON'T ask me 20 questions at the counter. Yes, I may work here, but no, I don't know everything. Do you see the word "Manager" printed on my name tag? And please, don't say, "I'm just looking," and then 2 seconds later, "Do you have..." For some reason, it just really ticks me off when you don't have any memory of what you are looking for.
10. DON'T assume I'm an idiot. just because I'm working here, does not mean I am some kind of loser with no future or life. I may just be working my way through college so that someday I'll be making more money than you.
11. DON'T try to be funny...you probably aren't, or you'd be a comedian. Every time an item doesn't ring up don't say "Well, it must be free", "It's free, then, right?", or something along those lines jokingly. This happens at least ten times a day. You need to stop making lame jokes, and think about things: if something has the possibility of happening more than once throughout the day (like an item not ringing up), don't you think that someone else might have already made that lame joke?
12. DON'T attempt to intimidate me with your "position in the community" to gain special treatment you are just another footslogger to me.
13. DON'T ask me if your insurance paid on your prescription. I am only a front store cashier, not the pharmacist or pharmacy technician who filled your script back at the pharmacy. DON'T tell me that it's cheaper elsewhere. If it's cheaper, then go shop there, do you think I give a damn? Don't wait until the receipt is almost printed for $10.61 and you give me 20 dollars and then go, "Oh, wait, I have 61 cents...."
14. DON
L O L
Hybrid Mode
