I have 2 problems, Character Creation and Crash to Desktop

[Surpressor]

When i Tired to create a Character on Guildwars it would go all the way to accepting the character name, but when it returned me to the character list it wouldn't add the character i just made to it. thus not allowing me to even try to enter the game world. So then i decided to try a Different Server, this time Forever-Hacking. This time it made the character blah blah blah...Then i tired to enter the game world and it crashed. Im somewhat new to this, but cmon, it can't be that hard. Please help my noob ass out.