strange problem

[WARR10R]

I am running a server for a few friends Titanium fresh install [7.0.0] I think the server is all up and running correct. I can log in from both my computers (LAN) and a friend can log in from his computer (external). So Im guessing I have all the correct ports opened. The problem I have got is when another one of my friends trys to connect he can get all the way upto creating a character then his game says Disconnected. Now the thing is on my server side of it, it says
[Debug] [NET__IDENTIFY] Identified stream xx.xxx.xxx.xxx:50012 with signature Titanium_world
[Debug] [WORLD__CLIENT] New client from xx.xxx.xxx.xxx:50012
[Debug] [WORLD__CLIENT_TRACE] NOCLE: Recevied EQApplicationPacket
[Debug] [WORLD__CLIENT] <hisname>: Logged in. Mode=(CharSel)
[Debug] [WORLD__CLIENT] <hisname>: LS Account #xxxxx
[Debug] [GUILDS__OUT_PACKETS] <hisname>: Sending OP_GuildsList of length 96064
[Debug] [WORLD__CLIENT_TRACE] <hisname>: Sending EQApplicationPacket OpCode 0x00fb
[Debug] [WORLD__CLIENT_TRACE] <hisname>: Sending EQApplicationPacket OpCode 0x00fa
[Debug] [WORLD__CLIENT_TRACE] <hisname>: Sending EQApplicationPacket OpCode 0x0105
[Debug] [WORLD__CLIENT_TRACE] <hisname>: Sending EQApplicationPacket OpCode 0x0106
[Debug] [WORLD__CLIENT_TRACE] <hisname>: Sending EQApplicationPacket OpCode 0x0100
[Debug] [WORLD__CLIENT_TRACE] <hisname>: Sending EQApplicationPacket OpCode 0x00ff
[Debug] [WORLD__CLIENT_TRACE] <hisname>: Recevied EQApplicationPacket

And when I use the http management It says he is connected but in no zone.
also if he tries again to create a charcter it says he connected again, the more times he tries the more time my http says he is connected so he can end up have multiple connection on my server. Also like to mention that when I click on KICK to try and remove him from the server all I get is chr.html not found so I end up with 6 or 7 of the same account.
We all have Titanium fresh install.
Any help please. Thanks in advance.