Couple Bugs

[Bandor]

Having a couple bugs with 3 quests im working on looking for a little input ive been working on them for a couple hours now and have got much closer to them working but still having trouble lol.

First - I have a basic script for a popup window for basic server info,but when you click Ok,after hailing the npc, nothing else happens. Code is

#Quest file for Mesa - Server Guide

sub EVENT_SAY{
    if($text=~/hail/i){               
        plugin::DiaWind("Hello {gold}$name~! Would you like basic {lb}server information~? [information> ");
    }
	}
    if($text=~/information/i){
        plugin::DiaWind("Make sure to check your {lb}AA's~ as some classes get freebies aswell as custom aa's. Exp is fairly fast but group exp is double! 
        Make sure your server {r}files~ [server files> are up to date. The Server {r}website~ [website> contains more information. Speak to {y}Deevan~ to proceed!");
    }
    if($text=~/server files/i){
        plugin::DiaWind(""Speak with {lb}Mahk~, He will guide you further.);
    }
    if($text=~/website/i){
        plugin::DiaWind("Our forums can be located at {g}eqanw.forumotion.com~);
    }
}

Second- Quest texts work fin but npc is not giving reward upon turn in.

#Quest file for Mesa - Apprentice Loso

sub EVENT_SAY {
  if($text=~/hail/i) {
    quest::say("Hail $class. Do you seek to earn a [bridle]");
  }
  if($text=~/bridle/i) {
    quest::say("I suspect, as most of us these days,that you are a bit low on platinum? Well no need to worry! Simply handle a...well,[situation] for me");
  }
  if($text=~/situation/i) {
    quest::say("I have a high intolerance for the Tuffien these days. If you would be willing to bring me back one of their hides I will be willing to [reward] you");
	}
if($text=~/reward/i) {
    quest::say("Bring me back any color hide and I will give you the corresponding bridle");
  }
	}

	sub EVENT_ITEM { 
	if(plugin::check_handin(\%itemcount, 1 = 1261){ # Black Tuffien Hide
		quest::summonitem(21810); # Black Rope Bridle*
	}
  elsif (plugin::check_handin(\%itemcount, 1267 = 1) { # White Tuffien Hide
  quest::summonitem(21805); # White Rope Bridle*
	}
	elsif (plugin::check_handin(\%itemcount, 1266 = 1) { # Tan Tuffien Hide
  quest::summonitem(21800); # Tan Rope Bridle*
	}
	elsif (plugin::check_handin(\%itemcount, 1264 = 1) { # Brown Tuffien Hide
  quest::summonitem(21815); # Brown Rope Bridle*
	}
	}

And last. I want this guy to send a direct download link of my server files. have the first pop up window appearing but no clue as to how to direct it to a webpage.

#Quest file for Mesa - Mahk

sub EVENT_SAY {
    if ($text=~/hail/i) {
            plugin::DiaWind("Do you wish to update your server [files] ?");
          if ($text=~/files/i) {
		  
        }
    }
}