Unable to connect to character screen

**trevius** · #1 04-26-2009, 06:42 PM

Mattwitt, can you give some specifics to your particular issue? There are multiple reasons why people might have similar problems to the one in this thread. What type of internet connection do you have? What server(s) have you tried connecting to? Do they always fail 100% of the time, or can you get logged in sometimes? Are you running a dual core CPU? Are you running a legal copy (installed directly from the retail CDs/DVDs) of Titanium?

Any other information you can provide would be helpful. The more info, the better.

MattWitt · #2 04-26-2009, 11:04 PM

Cable ISP. Multiple servers. Had the game worked fine then i had to reformat my computer and when i reinstalled the game it worked once and then i have been unable to get it to work since. Yes i have dual core and have done the fixes for that. Yes it is a legit copy.

It will freeze up when trying to login to a server, and goes back to the main login screen.

**trevius** · #3 04-27-2009, 12:03 AM

Uninstall Titanium and delete the entire directory. Then, reinstall it again. That is probably the best thing you can try atm. If you happened to patch even for just 1 second, it will cause this issue.

circuitdragon79 · #4 04-27-2009, 09:12 AM

Any chance that you are running Vista? I'm only noting this because I have seen this, even on mine. When I would load the game, the screen would flash just once with the Windows Firewall message, blocking the game. The fun part was, after clicking to unblock from that one, it goes back to the game, and never lets you see that there was a second message, for the same thing. And so, without seeing the second message, it still blocks EQ. Might just be my setup, not sure. The Windows LiveOne Care works very nice with Vista, but does seem to do a "double firewall"...just a thought, and some info for anyone else who may want to try to alt-tab at the login screen to see if there are some messages poping up as you login, or try to.

MattWitt · #5 04-27-2009, 11:53 AM

I uninstalled EQ then i deleted the entire Sony folder and reinstalled, still having the same problem. what now? ( I am using XP)

**trevius** · #6 04-27-2009, 06:05 PM

Make sure you have your Windows Firewall and another other firewall turned off and maybe try disabling any other security programs you have running.

Also, if you are running P2P or Torrent programs, kill those. They can eat up all of your bandwidth and definitely cause issues like this. Also, if your router is wireless, you may want to see if anyone else is connected to it. I just got done helping someone tighten down their router wireless security a bit and it stopped a very similar problem that they were having. Apparently, someone else was piggy-backing their router and probably running P2P and eating up all of their bandwidth.

Other than that, the only thing I can think of is that it might still be a dual core issue or a port issue.