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Support::General Support Post all topics here having to do with errors while trying to connect to an EQEMu server but not about the setup/running of the Server itself.

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  #1  
Old 04-30-2009, 11:48 PM
Tombster
Fire Beetle
 
Join Date: Jun 2004
Posts: 8
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Well we just have to be patient then.
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  #2  
Old 05-01-2009, 08:31 AM
greldor
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Join Date: Oct 2004
Posts: 7
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Try PMing KLS, that has worked for me in the past.

Good Luck
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  #3  
Old 05-01-2009, 10:39 AM
jellyini
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Join Date: Apr 2009
Location: ABQ
Posts: 28
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KLS was notified, now i just need the response.
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Now and then we had a hope that if we lived and were good, God would permit us to be pirates.
- Life on the Mississippi

"And don't they wear the bulliest clothes! Oh no! All gold and silver and di'monds," said Joe, with enthusiasm.
- The Adventures of Tom Sawyer
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  #4  
Old 05-01-2009, 10:32 PM
Tombster
Fire Beetle
 
Join Date: Jun 2004
Posts: 8
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Any luck with yours?

edit: Heh, wow. I just figured the ones on mine out. Not something I put though. : /
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  #5  
Old 05-03-2009, 03:52 PM
jellyini
Fire Beetle
 
Join Date: Apr 2009
Location: ABQ
Posts: 28
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no luck, still can't login to primary account over a week now THREE admins have been notified either here or PM. Everyone wants to pass the buck to KLS and KLS isn't answering my PMs. Are there ANY other admins here capable of resetting my primary ls password?

J
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Now and then we had a hope that if we lived and were good, God would permit us to be pirates.
- Life on the Mississippi

"And don't they wear the bulliest clothes! Oh no! All gold and silver and di'monds," said Joe, with enthusiasm.
- The Adventures of Tom Sawyer
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  #6  
Old 05-03-2009, 04:35 PM
trevius's Avatar
trevius
Developer
 
Join Date: Aug 2006
Location: USA
Posts: 5,946
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Only KLS and doodman (and maybe Rogean) have direct access to the host that has the LS accounts on it. Hopefully sometime in the future there will be a way for users to reset their own LS password similar to how they would reset their forums password. Until that change goes in, it is unlikely to get password resets. In the past, it wasn't even an option at all to get a password changed or reset. Most people just create a new account and try to keep better track of their passwords for it.
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  #7  
Old 05-03-2009, 04:56 PM
jellyini
Fire Beetle
 
Join Date: Apr 2009
Location: ABQ
Posts: 28
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i know what my pw was,and the current it isn't any of the ones i chose, past or present. I write 'em down, not my first rodeo, trev. i learned the hard way a loong time ago.

but what i'm hearing here is, forget about all the time i spent developing characters on this acct? i mean i can dig that this is a test server, and it's not like i was all that far. But is this an accurate representation of the level of support and professionalism that this community represents?

I had this issue over a week ago, reported it, got no response on the forums, or was told that this was not an issue the admin could handle (no suggestion on where to turn for help either), PMed doodman who was more helpful, even CCing the issue over to KLS. I have sent 2 PMs (days apart) to KLS and not received even ONE response to the 3 PMs sent total. Now, today, a week later, I get you, trev, telling me to forget about all the time spent in-game and spent in trying to fix something I didn't break.

Seems curious, tho. cuz I see others being helped, I have been helped, but no one seems to want to touch this.

J
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Now and then we had a hope that if we lived and were good, God would permit us to be pirates.
- Life on the Mississippi

"And don't they wear the bulliest clothes! Oh no! All gold and silver and di'monds," said Joe, with enthusiasm.
- The Adventures of Tom Sawyer
Reply With Quote
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