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Support::General Support Post all topics here having to do with errors while trying to connect to an EQEMu server but not about the setup/running of the Server itself.

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  #1  
Old 08-03-2009, 02:04 AM
thatizwhy4
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Join Date: Jul 2009
Location: texas
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so, just to recap;
1. no one has any clue why this happens
2. all theories have been proven wrong or inconsistant.
3. us with this problem still cant play the game.
bummer.
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  #2  
Old 08-03-2009, 02:28 AM
trevius's Avatar
trevius
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Join Date: Aug 2006
Location: USA
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Quote:
Originally Posted by thatizwhy4 View Post
so, just to recap;
1. no one has any clue why this happens
2. all theories have been proven wrong or inconsistant.
3. us with this problem still cant play the game.
bummer.
I don't know the exact cause, but so far, everyone that has replaced their modem with a newer one has resolved their problem by doing it. I assume it probably has something to do with ISPs switching to a newer DOCSIS file, which some modems may not be compatible with. It could just be a matter of the DOCSIS incompatibility causing some packet loss, or maybe just certain types of packets to get dropped frequently.

The only thing we know for sure about this is that it is 100% client side. It could be anything from firewall restrictions to packetloss, or even something else that hasn't been considered yet.

Maybe you should check with your ISP to find out what version of DOCSIS they are using and then figure out what version your modem is using. If your modem doesn't support the DOCSIS they are running, they should replace it for free for you. Note that your modem does not have to run the latest DOCSIS to be able to access the internet in most cases, but I am sure there are reasons to have them match up. This is just my theory anyway. Also, some ISPs now support speeds much higher than what modems made even just a few years ago were made to support. So, if you are on a 10mb+ connection, you might need to check your modem stats to make sure it is able to really handle that.
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