Sounds like it...I'm not quite sure about what you're saying, but it sounds like you're having to run something from within a zip file to get to the OOW stuff? If that's the case, then ya, you need to take whatever you're doing out of that zip file and put in into your eqclient directory (although I'm not sure what Verant sent you).
You may want to touch base with them to do whatever is required so that when you run your standard EQ (going to eqlive) everything works properly (like getting your OOW screen) before trying to do the eqemu changes.
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