If anybody remembers, when we were moved to a different building they ran into several various (and oddly random) problems that prevented us from coming back up. One of the which was the AC in the new building was messed up, causing the machines to overheat. We (PEQ) had thought that they have since corrected that, but apparently not. The last time we went down was due to PEQ overheating, and I assume this time is the same issue. Last time I spoke with FNW he says he was told we aren't alone, and that many of the servers in the new building are having similar issues. Real good for business, eh?
The solution is real simple, FNW has to contact our ISP and request a reboot. But, he is currently away (not sure whether it is business or for the holidays) so that is the reason for the delay. Hopefully, he and I can also come up with a plan to prevent downtime like this in the future when he does come back.
So, just hold tight.