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Support::General Support Post all topics here having to do with errors while trying to connect to an EQEMu server but not about the setup/running of the Server itself.

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  #1  
Old 04-09-2022, 01:31 PM
myedjo24
Fire Beetle
 
Join Date: Aug 2016
Posts: 2
Default Requesting SMS Reset

Hello. I don't see anywhere to request this, but I'd like to change the number associated with my account.
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  #2  
Old 04-09-2022, 01:43 PM
Kingly_Krab
Administrator
 
Join Date: May 2013
Location: United States
Posts: 1,589
Default

Currently not possible. No clue when or if it will be made possible.
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  #3  
Old 01-24-2023, 05:29 PM
quadris
Fire Beetle
 
Join Date: Aug 2007
Posts: 2
Default

how would we go about reseting a forgotten LS password if we no longer have the phone number attached to the SMS ?
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  #4  
Old 01-24-2023, 05:48 PM
Kingly_Krab
Administrator
 
Join Date: May 2013
Location: United States
Posts: 1,589
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You don’t sadly.
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  #5  
Old 01-24-2023, 05:55 PM
quadris
Fire Beetle
 
Join Date: Aug 2007
Posts: 2
Default

then is there a way to reset the LS password if we dont know the old one ?
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  #6  
Old 01-24-2023, 05:56 PM
Kingly_Krab
Administrator
 
Join Date: May 2013
Location: United States
Posts: 1,589
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No, there isn’t.
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  #7  
Old 05-15-2023, 07:51 PM
DevGrousis
Fire Beetle
 
Join Date: Dec 2009
Location: Fresno, California
Posts: 1
Default

Thousands of players playing every day, but the freaking account password reset function doesn't work!?

I lost the pw for an account i've had for almost a decade and ahalf - does this definitively mean that it's irrecoverable? :(

If so, who do I get in touch with to pay for a developer/engineer to come in remedy this. Can't image it'd be that big of a lift in 2023
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