Hey folks, I'm just a player on one of the servers but this got so annoying I can't help but lurk over here. Basically, it's a MAJOR pain to log in right now, been this way for several days.
I have no knowledge about how the world server and the login server communicate, but (let me know if I'm wrong), I've got a feeling that:
1. The client establishes a TCP connection to the login server in order to submit login and password. This works maybe 30% of the time. I guess it gets some kind of token in return.
2. When the above works, the world server establishes a TCP connection to the login server to verify the token information given by the client. This appears to also work about 30% of the time.
Therefore on average you need like 10 attempts before logging in one character (if, like me, you box 11 chars... feel my pain.)
Do anyone with access to the server and/or the firewalls/routers immediately in front of the server can use tcpdump or a similar network tool to see why the connections are being dropped or reset? I have managed unix and IP networks for a long time and will gladly help if needed.
By the way, if the login server is behind a linux NAT gateway, I'd check the ip_conntrack table somewhere in /proc . It might be full (especially if you moved to a new host recently and the firewall changed or something). A full ip_conntrack would give exactly those symptoms.
It could be a million of other things though... and tcpdump is your friend in these situations.
Let me know if I can help.
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