I'd had a similar problem a few versions ago where it was rather hit-and-miss as to whether I could enter world. If I couldn't, it would hang and time out much like yours does. The two tidbits of info I was able to submit to them helped them tweak something about the server code that elminated the problem:
(1) If you can install Ethereal, collect packets on what's happening from the time you connect to the worldserver till you time out after hanging in Entering World
(2) Include the DBG.TXT that your eq client will produce which should have some gripe about it lost communication with the world or zone server
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<idleRPG> Rogean ate a plate of discounted, day-old sushi. This terrible calamity has slowed them 0 days, 15:13:51 from level 48.
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