The SSSE form of the eqgame.exe error and cause

[Erich]

I don't think the "I have been bugged about the survey" flag is client side. If it was then it wouldn't be an account that is immune but rather a entire computer. I'm willing to bet that anyone with an account that is immune will tell you that it's immune on any computer that they use while an account that is not immune will not be immune on any computer.

I'm betting that the "I have been bugged about the survey" flag is server side and if it can be turned on for all accounts this problem will go away.

[Vastlee]

Agreed, I have 5 machines. The accounts that are "immune" are so on all machines.

[Trance]

is there anyways to manualy bring up the survay ? i accidently clicked no when it came up... and now it keeps sending me the error.

ive tryed about 40 times now to connect to the server list it either comes up blank or errors me when it comes up with stuff.

[leslamarch]

I was trying to figure out if it was me or not, so i did a complete system format and brand new install of titanium and i'm still getting that error. I never recall getting a survey, but could have i guess. I hope this little bet of info helps

[So_1337]

I recently got the survey to display on my SK's account, and haven't seen the error since. Now I only have to deal with it on my cleric =\ Both of my accounts are running on the same computer and with the 6.2 client, which contradicts what I've heard in the past about 6.2 clients being immune.

I think the real key to fixing all these problems will be to find the check for whether or not a survey has already been completed for an account and marking them all as "yes".

[Darkonig]

I was getting on just fine for months and then one of my characters had the survey show up. I responded as suggested above and now periodically have the crashes on several characters. If a character is having the problem on one of my machines and I try to log him in on a different machine the account still has problems even tho other accounts on the same computers work fine. It is definitely something the login server is doing. I have never had the problem from the minilogin server.

I grabbed a couple packet dumps from when the one account was crashing excessively (more than 20 times in a row and on multiple computers), but haven't had a chance to review it yet.

[Darkonig]

Ok, just went thru the dumps and found like expressed above. On the ones that crashed, there was a survey packet of size 241 was received, then the server list, then 1 or more additional survey packets of size 233.

Even using quick connect, there was a survey packet size 241 sent, then the server list, then additional servey packets of size 233. They are received regardless of whether the client choses to display them.

On the characters that got in fine, there were no survey packets at all.
So, we either need to get the login code changed to quit sending survey packets, or build a filter to remove them from the stream when sent.

I am going to try the latter approach and see if it resolves the problem. I will have it notify me of any filtered survey packets to verify if it makes a difference. I would assume that altering the data stream to remove those packets would not be any more of a legal issue than using a different login server to begin with.