Yeah, if you have special characters in your shortname, it might cause a problem like that. All hotkey and other UI settings are stored in files in the client EQ folder named after the shortname of your server. For example, files for players on my server would be named something like UI_Trevius_stormhaven.ini and so on. If you have a period or slash or something in the name, it will screw up that file and won't save properly, so UIs will never save. It is best to just have the shortname set to all lower case with letters only and no spaces.
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