Oh did I mention about the GM service and response time is second to none? I lost a couple of items (was auging a ring) when my computer froze, just sent a quick PM in the THF forums and bam, the items got restored sooner than I expected. I never got this kind of support from Live!
Bugs and reasonable requests are also acted upon quickly. GMs implement changes on a regular basis. The direction of the server's development is also heavily influenced by the community via polls, members are asked about their opinion/ideas, etc. That in my book is how an emu server should be
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