Cannot Patch to EQLive

I find this very strange i just recently upgraded to XP and it wont patch to eqlive now. Ive reinstalled in twice and im doing it another time. Any Ideas?

[Trumpcard]

Tried calling Verants support ? Might be the right thing to do since youre having problems using their patcher...

Originally Posted by Trumpcard

Tried calling Verants support ? Might be the right thing to do since youre having problems using their patcher...

They dont help
i was on hold for about an hour when my bro had to use the fone

[Acolyte]

Originally Posted by Tyruis

They dont help
i was on hold for about an hour when my bro had to use the fone

lol. And because your brother had to use the phone, SOE isn't helping? Just because you wait on hold doesn't mean you can't get help, it means you couldn't wait for them.

Originally Posted by Acolyte

lol. And because your brother had to use the phone, SOE isn't helping? Just because you wait on hold doesn't mean you can't get help, it means you couldn't wait for them.

acutally it was an emergency call he had to make
im on hold again........

[Lasiel]

Are you using an admin enabled account in XP?

Originally Posted by Lasiel

Are you using an admin enabled account in XP?

yes
it just quits and then it wants me to send report =/

now it doesnt even run =/

[Trumpcard]

Oh , so its dumping.. the error report for Microsoft I assume?

Im betting it's drivers. .Have you updated your video card/sound card drivers and Direct X since installing XP ?

[IAhazer]

EQ has been listed in the MSKB for having issues with WinXP.

http://support.microsoft.com/?kbid=323560

yes i have updated my drivers
i went to verant and all they said was dl a new client but it still didnt work

verant wont help since my graphics is supported by them
they also say its soemthing wrong with my connection (which i dont get)