Quest Problem

[Richardo]

My npc's arnt responding nor are the responding to when the item is given to them, tell me if you see anything wrong with my pl...

sub EVENT_SAY
{
if ($text~= /Hail/i){quest::say("Hoyos! What brings you here $name? This is the lands of the Uruk-Hai, they are merciless and will kill you without a thought, I am here to return what was once my peoples, the breastplate of the uruk-hai was stolen from us and was used for its intense healing abilities.Perhaps you can [help]?");}
if ($text~= /help/i){quest::say("Great! Assemble a group and slay the evil overlord of the uruk-hai and return to me his breastplate, I will assure you the power of a true berserker!");}
}
sub EVENT_ITEM
{
if ($itemcount{27188} == 4){quest::say("PRAISE THE TRIBUNAL! Justice is ours! Here take this! Take it to Okinawa Boquestu in Halas, he shall aid you on creating the ultimate weapon for a berserker! Good luck, $race.");
quest::exp(12555);
quest::spawnitem(10);}
}

The items are correct, the item numbers that is...